"Easy to shop, product is what we were looking for. Anxious for arrival of trees"
"I have purchased 128 trees and 97 of them died - the vast majority of them being pine trees with a few red maple and tulip trees. That is a 75% death rate which is absolutely pathetic. One of their problems is they ship through the post office which is extremely unreliable. I had one delivery sit over the weekend and by the time I received them, the pines were already withered and dying. I would not recommend using this company. I ordered pine trees through the arbor day foundation and had an 90%+ survival rate - same tree, planted in the same spot the same time of year.
Their customer support is terrible, never answers the phone and just an overall bad experience."
“Please make sure that your review mentions the fact that we have credited your account with an amount equal to the worth of all of the plants that were unable to survive. And the warranty on your replacement plants is the current focus of your attention. Please be aware that despite the fact that all of our plants are covered by a warranty. Nevertheless, the warranty is only valid for the initial plant that an individual buys. Regrettably, it is not possible to apply it to the second plant or to the replacement plant. Just like any other company, we are unable to provide an unending warranty for the plants that you purchased from us. I am hoping for your understanding on this matter.
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"Love the variety of plants"
“Thank you for your review and for appreciating our catalog.”
"It's been very hard to find inventory at some of the local nurseries so was very happy to see the tree I was looking for at a great price."
“Thank you for your great review! We’re grateful to have you as our client.”
"I ordered 6 lily plants for my pond. I got three awful little plants and a clump of dirt. Just awful. Very dissatisfied "
“During the "dormant" season, when the plants do not have any leaves, foliage, or blossoms, is when we ship bare root plant. All of our bare root stock is dug up fresh when an order is placed, and it is available in a range of sizes. Every one of the plants, regardless of how big it is, has a warranty attached to it. Please allow the plants 8–9 weeks from the date of delivery to begin to thrive; if this is not the case, kindly send us an email with a picture of the dead plant, and we will begin the process of implementing the warranty. Be advised that in the case that you require our assistance or have any questions, please contact us at customerservice@tennesseewholesalenursery.com. Please accept our apologies for the inconvenience this may cause.”
"I ordered 6 red twig dogwoods and only 3 grew. Now mind your they were guaranteed . But the guarantee does not cover replacement if the price goes up ! So to get the items replaced I had to pay more ! This store credit is bs and so is the guarantee !"
“I am sorry 3 of your trees did not live. We offer a warranty for your plants. Please read our warranty on the website that you placed your order. We would also like you to consider the fact that our warranty is clearly displayed on our website for any potential consumer to read prior to purchasing our plants. Should you have read the warranty before buying our plants, things would have been different. Our email is customerservice@tennesseewholesalenursery.com if you need us or have further issues.”
"My experience with this company was great! They had what I was looking for at a reasonable price."
“Thanks for sharing your review with us. We are so grateful for your kind words.
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"I did not t think about these plants until I saw them advertised. "
“Thank you so much for giving us a 5 stars review. We really appreciate it.
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"Tried several times and on different days to place my order. Finally success!"
“Thank you for your patience and for your review. We really appreciate it ”
"I'm a newbie to all this stuff... the website has a lot of good information and I was able to find what I needed using the plant search.
I just hope I can grow what they send me"
“Thank you for appreciating our website and for sharing your review with us. We are so grateful for your kind words.
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"I have ordered from here in the past and have been very pleased with the products and servuce that I received! Will continue to order from here."
“Thank you for your review and for sharing your personal experience. We really appreciate it, because we work hard to give our valued customers the best service we can.”
"I’ve been looking for flowers to attract hummers all summer. It’s been a challenge because I don’t have full sun. This morning TN had sent me an email with the perfect plant and within minutes I have an order for plant meeting all my requirements. And free shipping! "
“Thank you for your great. We really appreciate it for we are truly exerting our best effort for our valued customers.
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"Easy access. East of placing the order and completing the transaction. Free shipping a bonus. "
“We are so grateful for your kind words. Thanks for sharing your review with us”
"This is my second order with this company. I received beautiful plants, very well packaged, this spring"
“Thanks for your kind review. It is our honor to serve you and we hope to be your first choice for all future plant needs”
"You sent skimpy roots. Several do not look like they will survive two days in the ground. Are you kidding me. I will report to BBB.
Thanks for nothing PAL!
Consumers! STAY AWAY"
“As visibly provided on our website, we ship bare root stock in the "dormant" season when plants do not have leaves, foliage, or blooms. All our bare root stock is dug fresh to order. If you haven't worked with bare root plants before, dormant plants might look dead. Please plant these plants ASAP. Rest assured that these plants bear a warranty. Just give the plants time and a chance to thrive.”
A rep from T.N. Nursery, TennesseeWholesaleNursery, has responded:
“Thank you so much for giving us a 5 stars review and your kind words. We really appreciate it.
”