"I ordered my equipment on Friday, requesting delivery by end of following Tuesday. There was assurance made I'd have the product by the date required, but confirmation of the order was not received until Monday morning and FedEx shipment was not made until 11:59 pm Monday night. I received the product on Thursday morning, too late for the work I was doing on Wednesday.
I called Monday immediately after receiving the order confirmation, and was assured I would still get it on Tuesday end of business day. There was some excuse that there was some snafu on Friday with the order system. My opinion is that there was no follow-up with that order to make sure it was placed as soon as possible after the system was "fixed", so my rating is for poor follow-thru and poor information after the order was confirmed. The equipment worked fine on Friday, but I had to make a return trip to the project site, wasting time and delaying my work."
"I wasn't sure how my first purchase would workout but it was quick and easy and the prices are great."
"They had the tester we needed in stock and shipped it the same day. Best price of anywhere!"
"Website is easy to order from if you know exactly what you are looking for. Items were as described on the website and shipped promptly. Tracking of shipment was available. Vendor provided good communication with order confirmation, shipping notification, invoice and customer feedback email. "
"They've been great. I received a post card offering a 10% discount for a specific brand from them and I had never shopped with them before. I happen to be in the market for a new scope and waveform generator so the timing couldn't have been better.
I intended to just buy the scope first as I haven't used this brand before. I had issues getting it to work, but they quickly offered several ways to resolve and the scope was ordered. I've been extremely happy with the scope, so I went back for the waveform generator (before the discount expired) and this time I didn't have any issues checking out."
"Communication with Tequipment.net was fine. Delivered the goods within very short period after the payment. I am very satisfied."
"On-line tech support very helpful and knowledgeable, product in stock and shipped using the instructions provided. Attention to detail was outstanding!! I will definitely use Tequipment in the future!!"
"Tequipment actually picks up a phone and gives accurate stock levels. Parts were new , but packing was Amazon style in way to big box with air pouches. Parts bounced all over the place, thankfully no damage"
"My experience with your company was very good. I ordered thermocouple adapters and the process was very easy navigating through your system. I will definitely use you guys again. Thank you for the excellent service."
"I purchased a HIPOT tester from these guys, and the price was great, the shipping was fast, and the order was received in perfect condition!"
"I had a somewhat urgent need to replace an Agilent unit that reached the end of its service life, but with a very limited budget. I placed this order online, late on Thursday night, and decided not to pay for expedited shipping. To my great surprise, it was delivered by Saturday evening and operating in my lab on Sunday. The unit itself is a nice piece of equipment that does everything I need at an unbeatable price."
"Great international service"
"I had a problem with an item that I bought from them (manufacturer defect) and Tequipment couldn't have been more helpful in getting it sorted out between them, the manufacturer and me. Phone rang straight through to American people in America who knew what they were doing, actually concerned that I had a problem and very happy to help. Will definitely use them again."
"Excellent ***** Excellent *****"
"Very easy to use website and product was delivered on time. Ill be buying more tool from Tequipment.net"