ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.37/5
Customer service:
4.38/5
Return/Replacement policy:
4.11/5

5/5

2013-02-21

Great service and prices

"Great prices and excellent service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-11

needed temp measurement equipment fast for breakdown

"received product ordered on time and as described"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-10

Review from a Beginner

"Ordered a soldering station and some supplies. The ordering process was easy. I received emails through the whole process telling me what was going on. I received my items exceptionally fast. Everything was received in great condition. I will come back often. Thanks for a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-10

Fast shipping and excellent customer service

"The shipping was much faster than I expected. Most of the items arrived in two days. I had a question regarding one of the items and their customer service was very patient and helped me resolved the issue. I have no problem buying from this seller again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-07

Professional

"Searching for items, buying and paying all are really simple and easy... even there are discounts for edu users which i benefited also... there are multiple choices for shipment including prepaid customs taxes (Dtp) which i enjoyed so you won't have any surprises in the customs. Smooth and perfect experience for me to shop for items from this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-07

Excellent Response

"I needed a replacement O2 sensor within two days and Tequipment met my request getting the item shipped and delivered right on schedule."


Verified
5/5

2017-07-07

Temp Gun

"I found what I needed quickly and was able to make a purchase within minutes. I would recommend the site for ease of use and information needed to make an informed purchase. I will use Tequipment in the future and recommend to others. "


Verified
5/5

2017-07-05

customer service

"We ordered a Field piece refrigerant scale a few days after ordering a Klein tool bag, the scale came in only a couple of days, unfortunately the tool bag never made it. Theresa in customer service handled it for us, and followed through with continued updates etc. We were comfortable enough with her response and diligence to re-order the next tool bag before the refund was actually complete. I would highly recommend this company for your equipment needs. Theresa turned an unfortunately bad experience around. Thank you Theresa!"


Verified
5/5

2017-07-03

Quick and efficent.

"Finding the product, ordering and receiving was very professional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-28

Great communication

"Nice and easy to deal with, prompt service"


Verified
5/5

2017-06-27

Hakko 951 soldering station

"The soldering iron was exactly what I needed and worked as expected! I'm glad I made the investment! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-26

Great response to questions and prompt delivery of product.

"In buying a lab power supply, I had a couple of questions about the purchase. I used their on-line chat function and my questions were promptly and accurately answered in real-time. I placed the order and it was very quickly filled, and even though the shipping was free, the unit arrived in two days. I just got the feeling that they were interested in making me happy - and they did!"


Verified
5/5

2017-06-26

Perfect Product and Support

"Ordered Meter and it was reached on time and proper e mail information and support."


Verified
5/5

2017-06-24

Best prices and responsive customer service? Yes please.

"I have purchased several pieces of test equipment at TEquipment and have been very happy with them. Best prices (and no sales tax to California - unlike most standard distributors), and the one time I hit a snag with a defective unit, they helped me deal with it in a very diligent way.
They carry both the big guys and some of the best Chinese guys like Rigol, so they are perfect for both the professional and DIY customer.
Highly recommended.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-24

beyond excellent

"Is it possible to give a six star rating? They gave me the best price ever. Now, growing up not more than 3 miles from their business, doesn't hurt either!"