"First time buyer from the folks at Tequipment and it won't be my last. They had parts that nobody else even had records of and got it to me fast. There was a slight misunderstanding with a quantity of a part in the description but I talked with actual people at Tequipment and in no time they looked over the issue, talked to the manufacturer, got the rest of the parts sent to me, and responded back letting me know everything. All I can say is thank you Tequipment for everything. Definitely a 5 star crew."
"Great customer service, clear and well designed website and good pricing (in fact the best pricing I could find).
As my purchase was over 100 USD I got free shipping, and it arrived via FEDEX 3 days earlier than the deadline.
Will definitely consider this store for future needs."
"The service rep Latoya was very good ,she went out of her way to find the info for me after hours and sent me the info I asked for"
"I purchased two DC power supplies for my R&D lab. They were about $60 each. I expected them to be a little less than accurate. However, can put out a very accurate DC signal down to the 100th of an amp on the LCD display. Very easy to use. I will be buying more of these to replace my other aging DC power supplies. I strongly recommend this product."
"Tequipment.net was fast, They handled my order in a professional manner. My company would buy again , and I will highly recommend to others. Thanks."
"I was able to find the meter that I wanted on their internet site easily at a very god price and it was also easy to contact them by phone and order it over the phone, which is important to me because my computer is not secure enough to enter credit card information, etc. on it. Tracking the order was also easy and it came on time. The meter works ok although I have not used it much yet. My experience was very good throughout the whole process, thus the 5 star rating."
"Friendly with prompt shipping. Good guys. I'll be doing more business with them as I get more equipment."
"I found the item I was looking for at a ridiculously good price. They had the item I was looking for @ $200 less than any other seller. I honestly thought it was too good to be true and was nervous purchasing from them. After looking up reviews I was willing to give this company a try, I'm sure glad I did. The product came in on time and was exactly what I wanted. No issues or worries now, I would continue to buy from this company "
"They sell what I want in test equipment at very good prices with fast shipment and fine customer support. I highly recommend."
"Bought both a scope and a FLIR imager from them. I got rapid shipment and friendly people on their end. They communicated well! I'll do business with them again."
"We have been ordering test equipment and lab supplies from Tequipment.net for several years. Their customer service is top notch and their competitive pricing is more than just an extra bonus. They are always responsive with quotations, completely thorough with follow up, and totally transparent in terms of stocked inventory, shipping times, etc. They are our go-to source for lab technologies."
"Tequipment.net has become my go to shop for electronics test equipment.
I have ordered a pile of test gear from them in the past year and have never been let down.
One issue with shipping (fault of carrier) out of many orders was resolved with the help of Theresa at Testequipment. Jennifer and the other representatives I have spoken with have also been very pleasant and helpful.
I will be buying from them again.
"
"Had stock, shipped on time, received in immaculate condition."
"I have ordered a few megger insulation resistance meters from TE and all have been good."
"I first ordered a soldering station from Tequipment through Fulfillment by Amazon, so shipping/handling was handled entirely by Amazon. That was a mistake; I received my item with a broken plastic piece. I initiated a return/refund with Amazon, which prompted me to shop at the Tequipment website. On the phone, an employee (Stacie) assured me I could contact them directly if I had an issue with the refund process from Amazon.
I wanted to buy other things, so I investigated similar items from the same manufacturer. It turns out that the manufacturer's warehouse is in the same state as me, meaning Tequipment could dropship items directly from the manufacturer's warehouse. And, as luck would have it, orders over $99 (as of 2016-06-18) include free UPS Ground shipping! I was able to get 2 day shipping due to the proximity of the warehouse, and it was free.
There are some occasional weird things about the website, like how having a promo code will cancel out the free shipping discount, so I would be careful if the order's shipping cost outweighs the saved amount. However, I had this easily cleared up through a quick phone call/email to Tequipment. Honestly, I value a good customer service over a "perfect" retailer website. Here's why: Some day, you're going to run into an issue with that perfectly designed retailer website, like Amazon. And when that day comes, you're going to need to talk to a responsive team who can do something about your order, instead of traveling down a bureaucratic process or being transferred to an overseas call center in India.
They accept credit card and PayPal, including others. I first tried to place an order with PayPal Credit, but it was declined. The website mistakenly thought I had finished placing the order, and tried going through with it. Even though the checkout process only accepts one credit card, I called Tequipment to charge two cards separately with differing amounts. That worked out fine too. Only one order went through in the end. You have the option of specifying a $4 signature requirement by UPS."