"Tequipment.net was exceptional in every way with my purchases.
Fast Shipping and Fast response to an error I made in shipping... they were on the ball and responded quickly to my concerns , next thing I know UPs was calling me to inquire about the package , which has never happened before.. never the less.. It was all my fault for accidentally shipping to an alternate address.. but just goes to show you the exceptional service Tequipment.net provides...
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"Overall the whole process was straightforward and pleasant. Contacting customer service was great. Valeria Guzman was extremely helpful and positive throughout the whole process.
We needed to contact customer service because certain items were holding back the whole shipment. We did manage to split the shipment into two but too many items were on back order and cancels those that kept postponing the shipment. We were billed only for the items that were shipped.
We will be ordering from TEquipment.net again, in the future."
"Friendly, timely, immediate, professional and excellent service.
Ordering either in person or online is streamlined and straightforward.
Prices are super competitive and the entire experience is positive and superb."
"I have placed on line orders with Tequipment twice in the last couple of months. I made a mistake in placing the order and I entered an email request for help with the order. I received immediate response from Valerie Gusman. She corrected my order immediately and asked if she could offer me any further assistance. I am well pleased with Tequipment and the online order system. The money our company is saving on equipment for our soldering stations is appreciated also.
We will continue to invest our company dollars with Teqipment.
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"Great after sales customer support"
"Great customer service. I had an order that was not in stock and was going to take a month to ship. They helped me try to find another item that would meet my needs but they did not have one in inventory. They cancelled my order without charging any fees and were very prompt in their email response."
"I purchased a Rigol power supply (DP832) and Scope (MSO1104) via Newegg.
These products are great and I use them on a daily basis.
On my original order, because of a mistake on my side, I had to return the scope and ordered the correct one.
The RMA department at Tequipment was absolutely amazing. In no time the new scope was shipped, no question asked.
This was a great experience, and I will buy again from them.
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"Excellent company. Timely answers to emails, good pricing and great service. Repeat customer. They are quickly becoming the first and last place I look for test equipment. "
"I just recently bought a flir e40bx from Tequipment.net and they were very helpful in doing there best to give me the best price. They did so very well that i bought one from them. Rick Bridges helped me out with a very reasonable and Affordable price. I just want to rate this sight a 5 star for it's great job they did. Thanks,Greg."
"First . . . excellent customer service. Next in line would be price. A good line of T & M equipment to choose from. Order was processed and shipped quickly. Can't ask for better!"
"Here's my impression of Tequiment... fast customer service, someone to answer the phone, and they price matched a piece of equipment from a competitor's sale. They did not have to do that, but they did. Impressed beyond words."
"Great service. The most knowledge of all the companies I called. There was no comparison as to the others. Emails about shipment was appreciated."
"I own a multi-inspector home inspection company in San Diego. We have purchased 12 FLIR IR cameras over the years and we've always received excellent, prompt service and great prices. Rick is our rep who is really responsive when we reach out to him. We will definitely order more from them when the need arises!"
"Having bought a Fluke 87V and later a test leads kit, I went back to T-Equipment for a DS1074-S scope and some Hakko tips. Pete was very helpful in narrowing down scope choices and getting tech info directly from contacts at Rigol as well as finalizing the order.
As usual, TE got the order in UPS' hands in short order. I almost tripped on the box walking out the next morning. I wasn't expecting it to show up that quickly :P
If you look around the web and labs, you'll find TE is well regarded, especially by the rather hard to please crowd over at EEVBlog.com
I'll be going back for sure."
"After discussing my application needs with the manufacturer’s representative (Flir), I understood what I needed and search for a suitable distributor and settled on Tequipment. Within a few hours of posting my enquiry a Tequipment agent was in contact with me and provided me with additional information about the product I was interested in. Considering the investment was high for my budget I needed further assurance that the tool I was interested in would meet my specific needs before committing to purchase and I asked the Tequipment agent to test the instrument in my application. The agent took his personal time to test the instrument and forwarded me the results. In this way I was able to make an informed decision. Even though the instrument cost me slightly more thru Tequipment, it was well worth the extra dollars based on the quality service received and knowing that I could count on follow up assistance if required."