"I am very pleased with my purchases from Tequipment.net. My first purchase was approx 5 years ago when I purchased an electronics training kit from them. I ended up not using the item for about a year and then realized the manufacturer had not included a crucial part. I planned on paying for the missing part since I was so long in reporting it to Tequipment. They contacted the manufacturer and had the part sent to me for free.
I've been very satisfied with my most recent orders (scope, lab power supply, and lab multimeter). Very good customer service. On two of the items they personally called me to let me know the expected delivery time. "
"Tequipment.net is a very trustworthy and responsible vendor. I was pleased with the all around concern for the consumer and their ability to go beyond the call of duty for a test equipment source. Thank you!"
"Awesome service. I asked them to fullfil my order in a Holiday. They were so kind to do it. Fast delivery and excelent price/quality balance.
Very please with the goods."
"Dawn Maxwell provided excellent service to aid my product selection and purchase."
"Tequipment.net provided good service during the busy holiday season. My order arrived as promised.
They did an excellent follow up to a question/concern that I had.
They will be a first choice the next time that I need test equipment."
"Dawn (and the entire team) at Tequipment was great! Tequipment's sales and service people were pleasant, knowledgeable, responsive. Couldn't ask for better. It is a great to see such a well run business. Highly Recommended!!"
"Excellent experience with Tequipment.net
Excellent pre-sale communication (Thanks Pete).
Excellent prices.
Item wasn't in stock, but shipped earlier than announced.
Minor glitch with the automated email system, that was easily cleared (Thanks Jessica).
Excellent item packaging.
One accessory came in defective (manufacturing defect).
Excellent support from Tequipement acting as the middleman with the manufacturer (Thanks David).
After acknowledging the issue and promising a fix, the manufacturer (Rigol) dropped the ball.
Tequipment took charge (Thanks again David).
Problem solved.
Customer happy :-)"
"Good price, quick shipping.
Particularly courteous and helpful assistance from Customer Service deciding the most appropriate measuring instrument for my needs."
"We always receive a great support from Tequiment.net. Peter, Beth and few other always gave us great prices and support."
"Good company to do business with"
"I had a pleasant and very informative email discussion with Pete in sales before making a purchase on a demo unit. As he predicted, I got a great deal and am very pleased with the item and the service."
"I've now made a couple of purchases from Tequipment and each one has been a pleasure. Personalized quotes have always been received within an hour or two, and unlike many companies there is no incessant follow up emails/calls (which I hate!), just a single email after a couple of days asking if they can be of any further service.
They really provided an outstanding service on my last order by price matching a competitor on an item that had already shipped to me! "
"Purchased a open box BK Precision bench multimeter for a awesome price, the item I received was perfect as it could have been!
Pete at Tequipment.net corrected a shipping problem and got me the item even with the shipping mix up sooner than I expected.
Thanks Pete and Tequipment.net"
"I've bought a few items from TEquipment after seeing them advertising on an electronics website I frequent. Had to contact customer service a few times about changing my order, and they were always helpful. A few months after I bought a power supply, it turned out there was a recall. I was having issues contacting the manufacturer, so I reached out to TE. Jennifer got in touch with the manufacturer and made sure they got in touch and made things right. Very happy with TE and have (and will) keep buying from them."
"Excellent service, fast response time to questions posed about their website. Excellent follow up responses to addtional questions."