"As always, excellent customer service and reliability from TPM."
"As a new purchaser I found that TPM has provided me with excellent service. "
"Fast, efficient, friendly, answer all questions, show product, count it in front of you if you are present. Fast shippers"
"very quick and efficient service!"
"I called and needed some help with order for silver, I placed an order thinking I could use a credit card for payment. None called me back. Of course I didn't wire money, but they still took my deposit from my card. "
"Great service as usual but I am very disappointed in the new policy of not accepting Cashiers Checks and a limit on cash purchases. "
"Our second transaction ... it will not be our last!
"
"Best customer service and fast shipping!"
"Delivered very quickly! I will definitely order again when I am able. Thanks!"
" This was just our second order w/Texas Precious Metals. Both times, we have been completely satisfied with the service first, and the outstanding product second. The Texas Rounds have been an instant favorite with our customers. We are a new company, turning to resale after 30+ years of numismatic collecting. Of the wholesalers we have done business with, Texas Precious has been head and shoulders above the other five tried. We look forward to a long association with Texas Precious Metals. We couldn't be more satisfied!
Best Regards,
Christopher Wynn
East Texas Gold and Silver Exchange (etgase)"
"nice quality coins! better then some "new coins" I purchased from apmex. "
"First time customer - TPM is quick & efficient. Looking forward to Texas bullion being re-stocked. "
"Everything from ordering, payment, shipping seemed to process smoothly. One major inconvenience I have with Texmetals is the low limit set for check payment. And because of that I stopped ordering from them. Texmetals lost 12 subsequent orders I made to its competitor, mainly because all require wiring which takes 30 minutes to make for each wiring and I hate that."
"Easy and professional experience"
"I was impressed with the easse of purchasing from Texas Precious Metals. I was continually updated on the progress of my order and it was shipped in the time frame promised. "
A rep from Texas Precious Metals, JOSH.B, has responded:
“We did attempt to contact this customer. This is the third time he has placed an order with our company. If he doesn't understand the order process by now, there is only so much we can do to help. We publish ample information on the website about our ordering process: https://www.texmetals.com/buy-gold-silver-texas/
Unfortunately, we cannot force our customers to read. Regarding his claim that we "charged" his card. We did not. As our instructions explain, we only "authorized" his card while we await payment. If he chooses not to honor his purchase, we have a claim on that authorization, which we will likely waive as a courtesy.”