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Verified
5/5

2019-01-31

Awesome company!

"Purchased silver from them a few times now. Fast free shipping and .9999 fine Texas silver, what's not to like!"

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Verified
5/5

2019-01-26

smooth transaction- fast delivery - good pricing

"Very fast delivery time - secure packaging - very good pricing - no high pressure sales people - pleasure to do business with - will consider them in the future for purchases."

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Verified
5/5

2019-01-25

Good Job.

"The purchase was easy, and even though I was purchasing via a personal check the whole process was very smooth. My purchase arrived very quickly after my check cleared.

Good business to deal with in my opinion!
"

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Verified
5/5

2019-01-24

Excellent

"I ordered and received product promptly."

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Verified
5/5

2019-01-24

The way it should be!

"Friendly, helpful staff. Six stars if I could!"


Verified
5/5

2019-01-21

Great group to deal with

"No issues, just as advertised"

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Verified
5/5

2019-01-19

Very Happy First Time Buyer

"I experienced 'above and beyond' customer service. Was very pleased the product. Fast shipping and more importantly free shipping regardless of how much you order, which allowed me to try the company readily whereas I may have not done so promptly.
Glad I did, thank you for allowing me to make a small purchase with free shipping and I will be coming back for more with every pay check to pay myself in silver from Texas Precious Metals!
"


Verified
5/5

2019-01-16

Impressed

"It was a smooth seamless transaction."

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Verified
5/5

2019-01-14

Quick and Convenient

"Easy purchase. Product was exactly as expected. "

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Verified
5/5

2019-01-13

Easy to order

"Their website makes it easy to find and order what you are looking for. With fast shipping, I will definitely be placing orders in the future. "


Verified
5/5

2019-01-11

Great Business to Deal With

"I appreciate the communications that I received concerning every step of the transaction. Prompt shipment upon payment is a plus."


Verified
5/5

2019-01-11

Beautiful Bar

"Excellent Product. Easy Process, Very quick delivery"


Verified
4/5

2019-01-05

Staff was responsive and handled my order professionally and courteously.

"I did have one complaint - regarding the Ordering. MAYBE I MISSED IT, but at the end of the order you are asked if you wanted the order to be sent to the Precious Metals Depository. I DID NOT UNDERSTAND WHAT THEY WERE REFERRING TO, and I mistakenly thought if I said No, I would not get the metal I ordered - so I said Yes (again, maybe I missed what that question meant, but I didn't see an explanation anywhere). Anyway, "Yes" causes the metal to be sent somewhere in China for pickup. Now for the good part - they caught it, figured out it was a mistake - left me a phone message saying they thought it might be a mistake - and said (I thought they said) they were going to ship the metal to my address unless they heard back from me. Well, that didn't happen "automatically" and after a week+ with no metal, I called (luckily I still had the saved phone message with their number) and they said they were waiting to hear back from me - and after everything was straightened out, they shipped my order immediately and I received it a couple of days later. [And by the way, I did do an automatic reply to the phone message with my new cell phone when I got the original message (telling them yes, ship to me), but apparently they never received the message - that could have been my problem (new cell phone),] Anyway, when I called an talked to a person, they went directly to my order and resolved the problem So the short story is; "Don't check Yes to have your product sent to the depository". ron in round rock"

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Verified
5/5

2019-01-04

Excellent Service !

"Texas Precious Metals is a super reliable ,very professional company . I will be buying from you guys again !"


Verified
4/5

2019-01-03

Excellent customer service, however..

"The staff was very helpful and professional, when I received my order of bars, there was a good bit of milk stains on them. Other than that, they seem to be a very good company, a bit more on premiums but not outlandish."

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