"Everything was as they said. Received my shipment with no problem without anyone knowing what I had received. "
"Everything was what i expected and it was at a good price including shipping. "
"Prompt, easy, service. Feel secure with online orders."
"First off, TPM has some beautiful coins. TPMs sales team is very professional and easy to work with. Will buy again."
"Beautiful items and phenomenal customer service. Keep you informed throughout the process. "
"It was very easy to order. And i like that the shipping was free."
"My experience was terrible. After rejecting my check that was good they never attempted to ask me if I wanted it applied to my credit card. They already had a deposit on it. I’ll never do business with them. Lost customer."
"This is what I have been looking for years. Lets me buy a small dollar amount every month without high markups and shipping costs. It takes time to process the E check but my price is locked in so I am really not concerned. This was my third purchase and I plan to purchase on a monthly basis. "
"They did a great job. I ordered just a few coins, but they excelled! Coins were beautiful, and I didn't wait to long for the check to clear and for it to be shipped off either."
"All deliveries have been timely and support excellent. "
"they were very helpful and the product was great."
"I have placed several orders with TPM in last two years and have had excellent results. They don't accept an order if they don't have the PM in stock.
My last order was submitted on a Sunday evening payment acknowledged Monday morning, shipped Tuesday and arrived Wednesday before noon. Can't beat that.
TPM does not carry all coins so I have dealt with other dealers. TPM is tops in my book."
"I have made several purchases from Texas Precious Metals. Every purchase has been handled in a very professional manner. I plan to make more purchases from this vendor and have recommended TPM to friends and family."
"I ordered, I payed and they shipped and I got what I ordered, in a timely manner. I had a question about the payment method and they answered the phone and were courteous. I was informed of the process the whole time. I knew when they received the payment and when they shipped. Overall it was a great experience and I will be ordering again from them."
"Just a real pleasure to work with these folks."
A rep from Texas Precious Metals, JOSH.B, has responded:
“"This customer sent us a check that we could not verify. The check contained no personal contact information and did not look like a bank issued check. We contacted the bank that purported to issue the check - First Midwest Bank - and a representative informed us that they do not send checks out without a place for their client’s information to be filled in by their customer. The bank representative also stated that on most occasions when they provide temporary checks, the bank staff types the information in at the time they give the temporary checks to their customer. Based on the recommendation from our bank and the information that was relayed to us from First Midwest Bank, the best decision from our standpoint was to cancel the order.
We contacted the customer and explained the situation. We did not have any deposit - we had only an authorization on the client's card. Due to the nature of our industry and the prevalence of fraudulent and suspicious activity, as well as the suspicious nature of these checks, we did not feel that it was in our best interest to process the transaction."”