ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2019-04-04

Horrible service

"The process to send in the books was fine, but 2 months later I still have not received payment. Working through their customer service has been drawn out and unpleasant. It took several emails to get a useful response from their representative rather than a canned response that did not address my issues. There are several other ways to sell your used textbooks and if you hope to actually receive payment or have an at all enjoyable experience, I'd suggest you use them instead of Textbook Rush. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-04-03

pretty simple

"went well! took about two weeks "


Verified
1/5

2019-04-03

Never got my money

"I sent in my books told me I would receive 55.00. After about 2 weeks they told me they couldn't buy it back but I never recieved my book back to try to sell so I lost 70.00 total."


Verified
5/5

2019-04-03

Sell

"It was good. Everything was done within 2 weeks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-03

2nd Time

"This was my second time using Textbook Rush. The book came quickly and it was in very good condition. I will continue to use them to purchase any future books my book club will read. I recommended them to another book club member and she also purchased a book."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-03

Fast and Efficient

"I ordered seven textbooks from TextbookRush.com. All seven books arrived at the same time 14 days after ordering. All books were in great condition. One book has all of the answers of the end of chapter questions circled in pen, which is rather annoying, but falls under the minimal writing. Overall I am very satisfied and would order from TextbookRush.com again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-02

So easy to use. Will be using again

"Awesome site. Easy to use and easy to get paid "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-01

Service

"Fast payment as soon as you got the book"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-04-01

Easy to work with

"Great experience. Easy to work with and great price for books I sold to them. "


Verified
1/5

2019-03-31

Scam

"Never again everyone, never "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-31

Simple process

"This was a first time sale. It was so easy to do and a great way to get rid of good useable books. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-03-31

Deceiving

"Very disappointed in them. I found my textbook on their website and it was the same author, edition, and year as the one advertised but because it was a different isbn they did not follow through on their offer and shipped the book back to me. What a waste of time!!! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2019-03-31

Very Good Experience

"Recently sold some books - very good experience - money was deposited to my Paypal account in a timely manner"


Verified
2/5

2019-03-30

Unprofessional and closed my account

"Unprofessional, lack of contact or phone numbers. They gave me two different prices for my books "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-30

thanks

"The book came on time and in great shape! Thanks"

Detailed Review Benchmark + -
Pricing of products and services