"Ordered a book on 1-7-2021 and still hasn't arrived. Paid extra for 6 day shipping. 30 days later and still no book. They ship media mail, which is the slowest cheapest way possible. Students buy books for class and they ship media mail even when you pay for rush shipping.
Several emails later and still no refund that they promised. Made a compliant on BBB. They have so many complaints. Check out that website befotre you order with this company."
"I had textbooks that were about 10 years old, and while I ended up having to throw away/recycle most of them, textbookrush took a few. I was able to have piece of mind knowing they could have another life and also had a little bit of cash on hand. They gave clear instructions, held to their quote, and allowed me to check a huge stack of books."
"I'm a nurse graduate and sold my books to Textbook rush. Was quoted a price for 5 books! When received quote it was $62.26 less then excepted. Textbook rush only paid me for 4 books. I had two copies of the same book and they only paid me for one of the books. Reached out to them several times with no answer on this matter. All my books were in excellent shape and I packed them in bubble wrap so they would not get damaged. Very disappointed with the customer service and the no response on this matter. I got of sold this books somewhere else and not of lost out on $62.26.
Carla"
"I sold two books easily and would use TextbookRush again!"
"I never got but check from them."
"Great experience selling back textbooks."
"I was thrilled to be able to sell a textbook back with such ease. The process was laid out clearly, and the payment processed almost as soon as they received the book."
"The best by back program around!!!!!!!!!"
"The transaction with Textbook Rush was perfect. They provided a free shipping label and clearly stated the instructions for shipment. Payment was fast and I was paid the exact price that they quoted for my buyback items. I have used Textbook Rush multiple times and my experience has always been excellent. "
"I received my payment in a good amount of time"
"False advertisement. I ordered a textbook that included an online web code that was required for my sons Spanish class. It arrived on exactly the 14th day with just the text book, no code. Now the vendor is telling me I should have clicked on “product description” to see that no code was included!!! Why?!? The title of the product I purchased said “textbook WITH web code”! I don’t recommend using this site. My son is losing points daily since he’s now unprepared for class. If you do use this site, make sure you click on everything and read all fine black print, apparently false advertisement is a key to their success. "
"Sold 3 books and text book rush only paid me for 1 book. All 3 books were in similar condition, but paid for the lowest quotes book. Beware... and probably better to select another buyback program even if the quote is slightly less because you will probably actually receive your payment."
"Fast and efficient. The textbook I sold was new - had never been used. "
"I have used them on several occasions and always been pleased with the service. Their prices are very competitive and the turn around with payment very quick. I will definitely use them again when the opportunity arises."
"No problems with any parts of the process, I'm very glad with how easy everything went!"