ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-01-14

Easy to sell books.

"It was very easy to sell my books and get the money for them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-01-13

Late payments

"Bad experience! I used to like you ! Payment with charcoal not yet send"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2021-01-13

No check received

"no communication. No check for books returned weeks ago."


Verified
1/5

2021-01-13

****

"****. Don't use this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-13

Excellent

"Very clear, Fast and excellent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-01-13

Prompt

"Everything was processed quickly and efficiently"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-12

Excellent

"Sent a check on time! Nothing wrong here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-01-12

Brand new book from university bookstore flagged as an "unauthorized reproduction"

"Bought a book brand new from my university's bookstore. Sold back to TextbookRush at the end of the semester. They emailed me saying that it was potentially an "unauthorized reproduction" and that I wouldn't get paid until they determined its status. Still waiting for a "determination"."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-11

"Easy to work with and very prompt "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-01-11

Delivered as promised

"I was hesitant at first, but they delivered as promised at the agreed price. Their price was higher than their competitors. I will use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-01-11

My book order was cancelled (five days after I ordered)

"I ordered a Christmas present and after 5 days of waiting my order was simply cancelled. (I assumed it was because you didn't have it after all). But no explanation and of course not enough time to order something else. I went to a book store instead which didn't have what I was looking for so I had to settle for something else.
Never ordering from you again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-11

This website does everything as expected. An overall positive experience.

"Thank you, this has been an overall positive experience."


Verified
5/5

2021-01-10

Very quick payment with PayPal

"Very easy process especially with FedEx. My textbooks got there quickly and I was paid over PayPall within a few days after I was notified they received my books. They also pay well for books, more than other buyback websites I looked into (and my college's bookstore). I was skeptical at first but pleasantly surprised. Great experience overall! "

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2021-01-09

Booked IT!!

"Easy to process and results were fast, and received payment within a week. Thank you so much Textbook Rush for the funds, but really for the uncomplicated process and great customer service.
Geraldine Correa Morin
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-09

Will Recommend to Others

"Received book in good condition. Was delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process