"Ordered item from these guys and was unable to get anyone on the phone or with email. When I went online with credit card company to dispute charge found a different number and called it first and got a lady that told me they moved and gave me a new number. Left a message and a Darryl called back a few minutes later. Told him I stopped charges on my card and he said he wasn't going to ship then. When I asked about the unanswered phone he said it wasn't working. He said he didn't get any emails, I must have sent 6 at least over two days. The invoice said they were in San Marcos, Ca. The charge card showed a MI phone number. Too fishy for me. If anyone needs a good number ***-***-**** got a guy named Darryl."
"oh my god this company sucks... i will never ever even consider buying a product even affiliated with this company. they are basically scam artists. i ordered a premoded ps2 on dec 23 2004 and didnt even get a response to my emails or numerous phone calls.so i wrote them and told them that i was going 2 send in the paper work for my credit card used and say it was a fraud ( date was around early march). then they all of a sudden, wanted 2 send my a ps2. when i got it it didnt work nor was it what i had ordered. it was an inferior modchip and was priced way less.and so i sent it back. they didnt respond after they said "send it back and u will recive a full refund" for a whole month. so i just called my credit card company and then told them it was a fraud and they got my money back ... boy was that a big headache!!!! never again will i ever buy from them...and thank you visa with fraud protection.
i will never recomend this company to others and the shipping and customer service is non existant.
took me about 3 months 2 get the wrong product and had 2 file fraud on them....
one word........FRAUD!!!"
"I placed an order for a premod March 2nd. To this date I never recieved it from them and my credit card company will not let me issue a charge back since it has been over 30 days. I tried contacting TheModChip by phone, e-mail, and even sent them a letter to the address unixmad provided.
The only thing I can do is report them to the authorities and the BBB."
"Never got my order, they gave me the cold shoulder with the customer support. Doesn't even approach worth it!"
"I will NEVER order from them again. I never recieved my product and they did not answer any of my e-mails or phone calls. They also didnt refund me so I had to issue a charge back with my credit card company.
Im not recommending this store to any of my friends.
[Edit] I just got my modchip today from them, after about a month of waiting and IT DID NOT WORK!!
Since people have a hard time contacting them, here is the address that was on the package.
273 S. Rancho Santa Fe Rd #14
San Marcos, CA 92078-2340
... Just another contact method"
"AWESOME!!!!!
Excellent customer service. All of my phone calls were either answered or promptly returned. After placing my order, I was told delivery would be two days and my package arrived at 10:00 the next morning. How do you do it?
Everything was diligently packaged and in excellent shape. Thank you very much and you will definately have a repeat customer with me. Peace."
"Awesome Guys. Had my product 3 days after purchase."