"Very friendly and helpful. I ordered an Epson 6500UB while they were in short supply. I spoke with Reggie who told me that there is a couple of weeks wait but for the wait he would give a discount with free shipping. The projector came in a few days later. Reggie called and checked with me before billing my card and then followed up with the rebate coupon and receipt. I got a great price and free shipping and I am very happy. All just like he promised. I highly recommend theprojectorplace.com!!! "