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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-05-26

Highly Recommended

"Rachel is an excellent designer!! Rachel was top notch in terms of understanding my design ideas and implementing quickly, so I could view the results. I appreciate her patience working with all the tweaks to the design. I feel very comfortable that I am getting what I want. Best of all, the price is excellent and from what I can tell, The RTA Store has a great reputation for quality. In my view, this is a testimony to great management and a WONDERFUL workforce!!"

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Rep reply posted 2021-05-26
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Rachel will be thrilled to see how satisfied you were with her designs! We’re so happy that you liked the pricing as well, we try to be as competitive as possible! If you need anything else, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-05-15

"Katrina Farnsworth was very helpful and made the experience very easy."

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Designer
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Rep reply posted 2021-05-19
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-05-13

"Remi had made this experience so much easier and comfortable. She brought me back joy back to this process when I was so overwhelmed and frustrated. I definitely recommend the RTA Store!"


Rep reply posted 2021-05-14
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review! We’re so thankful for your recommendations, that’s one of the best compliments you can give us! If you need anything else at all, please don’t hesitate to reach out!”


Verified
5/5

2021-05-12

Great Experience

"The designer responded quickly and was very nice. She made edits when requested and gave pictures of the design. Was able to help pick cabinets for a funky sized kitchen. Even added it all to my cart so I could simply check out."

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Designer

Rep reply posted 2021-05-14
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


5/5

2021-05-07

Helpful Customers

"This was first time with RTAStore and I had good experience. Designer was fantastic from beginning to end. The cabinets are of excellent quality for the price and we are pleasantly at how simple they assemble."


Rep reply posted 2021-05-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! We’re thrilled you were happy with the assembly process, quality and price as well! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-04-30

Easy Process, EXCELLENT Designers!

"I looked around at multiple cabinet sites that had various methods for design and ordering, some including using 3 providers for the cabinets - one company for design, one for boxes, one for doors - it was WAY too much to coordinate. Working with JESSICA at Willow Lane was AMAZING!! She was extremely informed, quick to change, had great suggestions and was extremely patient with my multiple changes. Cannot recommend her enough!"

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Designer

Rep reply posted 2021-05-05
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Jessica will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-04-30

"Received great feedback from Gwyn in customer service"

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Rep reply posted 2021-05-05
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received from Gwyn. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2021-04-29

"Kacey was very helpful and quick. Made it very easy."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-05-05
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2021-04-29

Great construction

"Good design help! Friendly people. Great product."


Rep reply posted 2021-05-05
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don't hesitate to reach out to us :)”


Verified
5/5

2021-04-28

"Great experience! Remi, my designer was wonderful! She was patient and walked through all the details with me!"

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Rep reply posted 2021-04-28
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Remi will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-04-18

Wonderful experience - great prices!

"Lauren was awesome! She came up with a great layout and then gave me advice on the tweaks we needed to make. She was super responsive and really helped me get through this huge undertaking.

The cabinets are incredible quality and amazing prices - will definitely use in the future!!
"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-04-19
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Lauren will be thrilled to hear she was helpful in your design process :) We're happy to hear you're satisfied with the quality and pricing also! We look forward to working with you in the future!”


Verified
4/5

2021-04-18

No follow-up

"I did place an order. Not sure if and when I will receive it. No updates or communication in over a week"


Rep reply posted 2021-04-19
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order and review! It looks like you ordered our Midtown White Shaker pre-assembled collection which has an estimated lead time of 2-3 weeks so you should be getting more info shortly! We will contact you as soon as we have shipping info! In the meantime, please feel free to reach out to us with any questions :)”


Verified
5/5

2021-04-07

"Christina worked very hard for doing multiple layouts fo our client. We got there."


Rep reply posted 2021-04-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Christina will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-04-06

Excellent Customer Service

"Their designer worked extensively with us to design our new kitchen. We love the result and we love the price!"

Detailed Review Benchmark + -
Designer
Overall customer service
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Rep reply posted 2021-04-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-03-29

Euro Black and White

"Like the cookie these cabinets are awesome"


Rep reply posted 2021-03-29
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and happy to hear you like the Euro cabinets! If you need anything else at all, please let us know!”