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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-11

Great job by designer

"Our designer did an awesome job requesting info, getting feedback, and providing a layout that works for us."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-13
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2021-01-11

100% satisfied

"I've used the RTA store many times and have been pleased with the product every time. Fast reliable shipping. The cabinets are beautiful and of high quality. My clients have been 100% satisfied 100% of the time. Thank you rtastore"


Rep reply posted 2021-01-11
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”


Verified
5/5

2021-01-10

Easy to order

"easy website to work on and the product pictures"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-11
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
5/5

2021-01-07

Easy Breezy

"Need a sample door? need it now? who you gonna call?
RTA
"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-08
A rep from The RTA Store, rtastore, has responded:

“Thank you for ordering samples and this great review! We highly recommend that before ordering cabinets so you can confirm the style and color are exactly what you want :) If you have any questions at all, please let us know!”


Verified
3/5

2021-01-05

"Keep getting emails a designer will get back to me but never do.. Missed the discount last time you had a sale and am now placing my order this time because the sale prices are about to expire and still waiting to hear from a designer again. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“We're so sorry for any miscommunication from our design team! We have someone reaching out to you today to go over any questions you still have! ”


Verified
4/5

2021-01-05

bit more info needed & better links would be nice

"the 'Additional Information' tab on an items page is rather thin -if there's anything on there.
also - it would be nice if on a particular item, there was a link to it's area of items. For example, I had selected a 30" drawer tray and realized I needed a 36" drawer tray - I had to go back to the home page and drill down.
otherwise, love the options/selections. appreciate the ability to save my carts (as I kept changing my mind).
FYI - I did not work with a designer, so maybe if I had, any/all questions would be answered that way, verses me hunting down answers elsewhere on the website (ie, the 'Additional Information' nit).
"


Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“Thank you for your feedback and your review! We really appreciate you sending these comments and we will continue to add as much info as we can for each product! If you still have any questions or need to locate anything, please don't hesitate to let us know!”


Verified
5/5

2021-01-04

Great Kitchen Design support!

"Kristen was great to work with. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Kristen will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-01-04

Kitchen Pub

"Shopping experience was good. Was able to find wall and base cabinets to create a Pub are in my kitchen for a very reasonable price.

LE-Hendersonville, TN
"


Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and glad we were able to help with your pub remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
5/5

2021-01-04

great, very through

"Reasonably priced for better quality"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review! We’re thrilled you’re happy with the quality and pricing :) Let us know if you need anything else!”


Verified
5/5

2021-01-04

Great Buying Experience. Nicolette is the best!

"I really appreciated the help Nicolette provided in putting together our kitchen design. She was very quick on picking up changes to the design and updating my cart with those changes. Thank you for an exceptional buying experience so far."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-06
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Nicolette will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2021-01-03

Great way to purchase cabinets!

"I wanted quality cabinets and didn't mind assembling them myself. I found what I wanted and all the accessories to go along with my cabinets without having to go the dreadful box store. Very happy and can't wait to receive my purchase. "


Rep reply posted 2021-01-04
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
5/5

2021-01-03

"This is the second time I have ordered with The RTA store. I just finished all my top kitchen cabinets and they look so great. The materials used to make these cabinets are top notch, unlike the cheap stuff you find at the big box stores. This current order will complete my dream kitchen. I am so happy I found this site.

Luis Terreros
"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-04
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we would love to see pictures of your completed dream kitchen!”


Verified
5/5

2021-01-03

Designer was very responsive and easy to work with

"Our designer was excellent to work with. I asked for a variety of changes to visualize different designs and he met every request in a timely manner. I am confident that we will love our new kitchen cabinets!"

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-04
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! We know you will love your new kitchen also! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2020-12-31

Lorine is a Customer Service Master

"Our company account rep. is Lorine. She is an absolute beast at customer service and product knowledge. We are very pleased with the cabinet quality, customer service and price from the RTA Store."

Detailed Review Benchmark + -
Designer

Rep reply posted 2021-01-01
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Lorine will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2020-12-30

"Ordered laundry room cabinets. Received a sample very quickly. Customer Service has been great! Hopefully the rest of the process is smooth."


Rep reply posted 2021-01-01
A rep from The RTA Store, rtastore, has responded:

“Thank you for ordering samples! We highly recommend that before ordering cabinets so you can confirm the style and color are exactly what you want :) If you have any questions at all, please let us know!”