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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-12-30

Cabinet Order Review

"Website is very easy to navigate through. Did not need a designer this time around, but will need advice on the next order that we make. "


Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
5/5

2020-12-30

Great Customer Service

"All of my interactions with customer service have been quickly and professionally answered. Thanks for that!"


Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2020-12-30

"quick responses! very polite and good service"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2020-12-30

"Excellent site navigation. Detailed information on cabinet specs were very specific and helpful in deciding cabinet layout. Items such as installation information regarding face frame positioning for door openings, overlay for cabinet spacing to accommodate full 90' door opening were extremely helpful. RTA includes all information regarding cabinet construction, wood species, door frame and center composition. I would highly recommend using RTA when deciding cabinet layout and design. Purchasing was easy and I will rate the cabinets when I'v received and installed them."


Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it! We would love to see pictures after everything is installed!”


Verified
5/5

2020-12-29

talk to me

"the designer was very good we just needed to talk to each other."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful and that you were able to connect over the phone with your designer! You can always schedule a phone appointment if that's easier :) If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2020-12-29

Design with a flai

"The designer took really interest with what our needs were and what we wanted out of our kitchen. She made things very easy and smooth for me to accomplish my goals."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2020-12-29

Most useful cabinet website ever

"Thank you for designing such a useful website. Although I was attempting to do an out of the ordinary entertainment center, between chat, designer and plethora of choices on the site I was able to get a final design and order that exceed my expectations. Great to do business with you so far."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-30
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
5/5

2020-12-28

Very helpfull

"Remi helped with all my needs great experience so far."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-28
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Remi will be thrilled to hear she was helpful in your design process so far :) If you need anything else, please let us know!”


Verified
5/5

2020-12-25

Thank you!

"I was looking for base cabinets for a home office and was having a lot of trouble, but RTA had exactly what I needed."


Rep reply posted 2020-12-28
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and glad we were able to help with your home office! If you need anything else, please don’t hesitate to reach out!”


Verified
4/5

2020-12-23

"Contractors discount is confusing."


Rep reply posted 2020-12-28
A rep from The RTA Store, rtastore, has responded:

“We're sorry if the contractor pricing was confusing! We will have our professional partner department contact you to go over the discounts!”


Verified
5/5

2020-12-23

very easy site to navigate threw

"i have no experience with kitchen design but i went ahead and gave it a shot. this site is easy to use. Drew up my design and built shopping carts with several shaker types. I picked my favorite and am hoping for the best."


Rep reply posted 2020-12-23
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
5/5

2020-12-21

Samples gsl

"Loved being able to shop and have samples sent to me "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-21
A rep from The RTA Store, rtastore, has responded:

“Thank you for ordering samples! We highly recommend that before ordering cabinets so you can confirm the style and color are exactly what you want :) If you have any questions at all, please let us know!”


Verified
5/5

2020-12-19

Happy with RTA

"We were very satisfied with our shopping experience. We didn't need to work with a designer, but we tried several times to use the DIY design center and it wouldn't work."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-21
A rep from The RTA Store, rtastore, has responded:

“We're so happy to hear you were satisfied with your shopping experience, that's music to our ears :) We're very sorry the DIY tool wasn't working properly, we're still making updates so that may have been the issue! If you still have trouble or need assistance, please let us know!”


Verified
4/5

2020-12-18

"Great Service but somewhat difficult to use shopping cart. To make a change to a cabinet in the cart you have to reorder it and then remove the old one."


Verified
5/5

2020-12-18

Kristen is Awesome

"Wonderful Experience, Looking forward to getting my cabinets..."

Detailed Review Benchmark + -
Designer