"As of 7/2/2019, they simply do not communicate. Multiple emails and phone messages still do not solicit a response. Items purchased, a USB communications cable and software, did not work - cable had the wrong radio connector and the software disk provided was not readable. Both were returned with a refund requested. Tracking indicates both items were received and yet there has been no response and no refund issued. Items were purchased thru PayPal, I will not request their help in obtaining a refund."

"Placed order on 5/12/2019 and received confirmation. Sent payment through paypal an as of today 6/4/2019 no antenna and no contact with the store. Left messages and emails. "

"I have ordered from The Antenna Farm multiple times, I have always had a great customer experience with them. I have always gotten the exact parts I order in a timely fashion. I will continue to do business with them. "

"Only after placing my order on a Friday night did I find all the horrible reviews. I'm happy to report that my order shipped on Tuesday, and arrived the following Thursday.

Although I never talked to anyone there placing an on-line order, worked out fine."

"I was surprised to see the rating Antenna Farm has on here. I have made at least 6 purchases from them over the last 2-3 years, to include UHF handhelds and mobile radios and have never had a single issue. I have always got a brand new product, as described, at a good price with fast shipping. One time I received a radio with incorrect programming (based on bad info I provided) and they fixed it quickly. I will continue to order from them without hesitation. "

"the collection is good. i like it very much"

"I've placed two separate orders recently with these folks and no problems. Great prices, fast and cheap shipping. Exceeded my expectations."

"I placed an order on Wednesday November 7, 2012 for three Vertex radios, a speaker mic, and programming software/cable. The order shipped the same day and was received on Monday November 12th via UPS. When I received the order everything was as described. I had an excellent experience and will certainly order from The Antenna Farm again. I have already recommended this merchant to several people. "

"I was a bit apprehensive about ordering from The Antenna Farm after reading some of the negative reviews around the internet. That said, after having a positive experience, I thought it only fair to add my voice to the positive reviews that are _also_ posted around.

I can't say that I had a 100% positive experience, but I did get exactly what I ordered in a timely manner and the pricing is unbeatable.

I placed my order for a radio and accessories on Tuesday, 3/27/2012 and received it on Thursday 4/5/2012, a bit over a week later. That included a brief backorder for the radio.

After placing the order, I didn't hear anything from The Antenna Farm until I emailed them on Friday, 3/30/2012, to check when it would ship. John responded on Monday, 4/2/2012, that I should have received a backorder notice and that it would ship that week. It shipped Tuesday and arrived Thursday (Bozeman, MT -> Seattle, WA).

Basically, the only problem I have with The Antenna Farm is that I didn't actually receive the backorder notice, so I had to email them and ask about the ship date. Even so, for a small company to get product to me in just over a week is excellent.

I also emailed The Antenna Farm a question about one of the products (radio programming cable at a fraction of the price of the OEM version) and got a helpful response 2 days later. Not the ideal response speed, but it was a personal response from John, the owner.

All-in-all, I'll definitely continue to patronize The Antenna Farm unless something awful happens. I'll take flakey backorder emails for the great prices and selection."

"I sent a quick email to theantennafarm.com the day prior to placing my order to ask if the items I wanted were in stock. I got a very prompt reply from John indicating that they were there and ready to go. My order was a mix of Amateur and Commercial radio accessories (antennas, mounts, programming cables, head separation kits, etc). I submitted my order just before 9am and before the end of the work day my order had been shipped and I had a UPS tracking number in my in-box. I chose the bargain "best way" shipping, which at ten bucks really was a bargain. My order arrived in less than a week... it was well packed and everything was in perfect condition.

I've got to say that I had seen some of the negative comments about theantennafarm.com before I placed my order, but several local hams have described excellent experiences with John's company... and the prices are the lowest I've seen anywhere for stuff I wanted. Communication from John was very good... he answered my questions promptly and accurately.

I will absolutely be giving John Holbrook and theantennafarm.com more of my business in the future and will encourage my friends to do the same.

RWB"