"The BEST PART INC. claim to know what customer service is about on their website but fail to apply their knowledge in practice.
Articles listed on the website are not being found in the warehouse once you ordered them.
E-Mail message are only answered sporadically and in an impolite minimalist manner.
Alternatives to products which appear out to stock are not offered.
There is a huge gap between the service advertised on the website and reality.
Very disappointing experience.
"
"I needed a replacement power supply for my older Gateway tower PC. I called, and they id'd the part that would work, and then got it to me in a timely fashion and a great price. Power supply provided by The Best Part Inc is installed and working great.
Thanks for a great shopping experience !
David S. April 2017"
"They had exactly what I needed."
"We received the parts quickly and well packaged. Most importantly, they were exactly what we ordered, which is vital because of the different types of plugs that you can get. The parts were installed easily and work great. Thank you!"
"Had what I needed with a great selection and part references. Price was lower and easer to locate
than on Amazon. With free shipping and no Tax. What could be better. Everything is installed and working fine.
Thanks for great experience."
"Very easy to find and order product needed. Smooth checkout and great shipping options,"
"Exact part I was looking for. Easy process to order. Website worked perfectly."
"Web site was easy to navigate, check out went smoothly."
"Checkout was quick and painless."
"I purchased a new computer motherboard from The Best Part Inc. The price was very good, it shipped the same day I placed the order, and it quickly arrived in perfect condition.
I am very happy with both the product and the service I have received from these folks and will be very inclined to order from them again."
"Easy transaction, would purchase from them again. Parts were perfect and working great"
"So far the item that I ordered is working and their service was great."
"First of all, the part I was looking for has been discontinued. The merchant (The Best Part Inc) had it in stock - and in quantity. Apparently they realize that people may still want an item that the maker "upgrades" after only a year or so, and keep some on hand. That's what I've been looking for in a computer parts reseller!
Second, the price was great, and shipping fast and safely packaged. Another A+.
Finally, when I called The Best Part Inc to verify that the part was new and not a reconditioned unit, I actually got a human being on the line (and right away)! This visit I didn't really have a chance to test their knowledgeability, but I wouldn't be surprised if they turn out to be very helpful in future. I am very, very impressed. Where else can you talk to a person these days? Did I mention I'm impressed?
They've moved to the very top of my bookmarks list. I will definitely be using The Best Part Inc again!"
"delighted with the whole ordeal"
"Quick delivery. OEM part. Worked great!"