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Verified
5/5

2016-01-14

Good company good snakes

"Delivered in a timely manor and with no surprises..."

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Verified
5/5

2016-01-12

Poor communication and SLOW! (AMENDED: SEE NEW COMMENTS!)

"As a "new" customer, I expect nothing but stellar performance to make a good impression. So....when I order an item, that requires truck freight, an extra measure of attention is required by the seller, to ensure a satisfactory sale and purchasing experience. This company has FAILED to meet that criteria! First off, they NEVER sent me a shipping confirmation email AND their website order status NEVER updated to reflect the order was shipped, by what means, or tracking info! I had to call them to find out what was going on with my order! Secondly, the Saia LTL trucking establishment, received my order at their Chicago terminal in a timely fashion, but failed to call me to set up the required "delivery appointment"! Either they dropped the ball, or they were never furnished my phone # on the shipping documents. I had to contact Betty Mill's customer service AGAIN to find out what was going on. They finally were able to do a 3 way conference call with Saia trucking to set up the delivery. Then on delivery day, when the delivery "window" has come and gone, a call to the Saia terminal, indicates a truck "break down" and a rescheduled delivery day! Now I'm STILL waiting for my order a week and half after I placed it, and the delivery status now says "Weather Delay"! I will seriously consider never doing business with Betty Mills, again!

UPDATE!! I originally gave a 2 star rating for this company, but, after receiving the order today, and communicating with the company with great results, I have revised my rating, and will definitely continue to shop from this company. They ARE responsive to problems AND have a great selection of items and great prices, too. I thought it only fair to amend my original posting comments, to provide a more accurate review of my particular situation!
"

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Verified
5/5

2016-01-09

"Fast, prompt service and shipping. Great company to deal with."

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Verified
5/5

2016-01-09

"I ordered Kars trail mix and received it much earlier than expected. The price was right and they were fresh. I'll definitely purchase again."

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Verified
5/5

2016-01-09

"Love Betty Mills. Great deals and snack rewards are great!"

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Verified
5/5

2016-01-08

"Excellent Products, very prompt delivery, love the Snack Rewards program! Will definitely recommend to friends."

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Verified
5/5

2016-01-08

"We ordered chairs from Betty Mills and are very satisfied with the quality and the shipping speed! The Snack Rewards program is a nice bonus and "thank you" for doing business! Thank you Betty Mills!"

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Verified
5/5

2016-01-08

"I am very happy with my purchases from The Betty Mills Co. The customer service has been very helpful also. "

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Verified
5/5

2016-01-06

"Betty Mills has great pricing & prompt shipping. The more you buy the more snack rewards (free stuff) you get. It doesn't get any better than this."

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Verified
5/5

2016-01-04

"I'm a new customer and so far I'm very satisfied with Betty Mills customer service and competitive prices. They will be our new supplier for several products and I will be recommending them to others as well. "

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Verified
5/5

2016-01-04

"Items where shipped on time and in perfect condition."

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Verified
5/5

2016-01-03

"Great products and fast shipping"

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Verified
3/5

2016-01-01

"Minimums for discounts too high for most. Otherwise the snack reward would be better applied as a discount."

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Verified
4/5

2015-12-29

"The quality order was delivery quickly."

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Verified
4/5

2015-12-27

"Huge selection and great deals but the shipping cost was astronomical and slow. I'd have to save a lot of money on my next purchase to afford that shipping. "

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