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Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-23

Excellent online live chat assistance

"fast delivery, online help"


Verified
5/5

2017-06-23

fast service and great price

"deliver was next day at a great price"


Verified
5/5

2017-06-23

fast delivery thank you

"Wishing I could meet you all in person to say thank you. Love the product and the fast delivery"


Verified
5/5

2017-06-23

Great delivery !!

"A fine purchase experience. All was as promised and as advertised. "


Verified
5/5

2017-06-23

Excellent, prompt service!

"My only regret is not buying all of my CPAP supplies sooner. I have a REMstar machine which was prescribed to me over 10 years ago. And I had not used it in about 7 because the hoses got damaged and the filters were dirty, also my first mask broke. I had just assumed you could not get those supplies without a doctor script and without insurance (duh!), and I also assumed they would be super expensive. My supplies were not super cheap, but for less than 200 bucks I am back in business! Now I know better and I am sleeping like a baby again. The only thing I did not like was, I misunderstood how many filters I was purchasing. I thought I was purchasing just 5, but I got 5 packets with tons and tons of filters, don't even know how mani. It is OK because I will end up using them at some point, but the specifications were not as clear to understand. The website can be a bit hard to navigate, as it took me longer than I anticipated to find the right supplies. All and all, I am VERY happy, and will 100% purchase my CPAP supplies from the CPAP Shop again. I wish I did this many years ago!!
"

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Verified
1/5

2017-06-23

In Stock ----- But not in stock

"web site said that the product was in stock , but it wasn't. had to wait longer than I wanted to"


Verified
5/5

2017-06-22

Top Notch

"Price and Detail are Perfect... fast delivery... will order from them again and tell others."


Verified
5/5

2017-06-22

Your Word

"Not only do you talk the talk but you walk the walk. "


Verified
1/5

2017-06-22

Product NOT delivered!!!!

"I placed my order on June 14. Called them on June 21 because I logged into my account and they show no history of my order even tho' I have my order number (100373621). I had to just leave a message, but they have NOT called me back yet!

NIGEL WOOD
****@****
"


Verified
5/5

2017-06-21

Amazing

"Have ordered multiple products and they truly honor the 30 day money back statement!
No isses, no arguing, no headaches.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-21

Excellent products

"Fast, equipment works perfectly. "


Verified
5/5

2017-06-21

Thankful

"CPAP shop did an outstanding job.
A fair price, and speedy delivery.
"


Verified
5/5

2017-06-21

Excellent

"I had an extensive chat session with a lady who gave me all the numbers I might need to get reimbursed from insurance. Package arrived quickly."


Verified
5/5

2017-06-21

Prompt and respectful service

"Helpful when ordering products, answering questions, making purchase easy. Several days later, when I needed to return an item, staff were respectful, welcoming, efficient in taking information and sending email with form for return. It worked the way you advertised (re: easy returns).
Thank you.
"


Verified
5/5

2017-06-20

I had a problem and ordered the wrong mask.

"I mistakenly ordered Quattro FX when I meant to order Mirage Quattro. After informing CPAP Shop, Julie got back to me the next morning and quickly rectified the situation. She did not send me to Disneyland, but I was happy."