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The Camera Zone

4 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-12-03

"I can't believe this company is still in business. I ordered a digital camera from them a year and a half ago. The upselling didn't bother me. The fact that I had paid for 2-day shipping and it hadn't arrived after 2 weeks did. Repeated calls resulted in 15-20 minute waits, brush-offs, and one abrupt hang-up. When I started looking up The Camera Zone online, the news got worse. Every review was terrible. Some claimed fraud. A couple were unusually complimentary, but turned out to be fake customer reviews from Camera Zone people. I immediately called and demanded my order be cancelled. Surprisingly, they did. I noticed a rep posted in this forum. Doesn't the site have a policy against that?"

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1/5

2002-09-03

"I bought a digital camcorder from them few years ago. Stated price on website couldn't be beat. I thought I was getting a bargain. I was WRONG, I received a call back from the guy name Scott - very PUSHY and downright HOSTILE about buying more stuff for the Camcorder. Combination of intimidation and constant nagging fork me pay $200 more for accessories that I have gotten myself for $50. My camcorder is due for repair now and I just came across my old receipt. I had to see it for myself that they can not be in business with their Hostile sales tactic as they did two years ago. I was right www.thecamerazone.com was gone, well actually it morphed into www.uniquephoto.com
BUYER BEWARE - shop with bigger vendor w/ reputable ratings.
People may say I could just said "NO" like previous commentor but I was just to intimidated to say it and I really hoped that nobody has to go through that kind of nightmare.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-07-12

"Buyer Definately Beware. Read digiseller below.

This reseller opens new sites to hide from the reviews on reseller ratings. I have discovered even more sites than listed below. These people are a scam outfit. They bait and switch. Once you order, they make you call to confirm. If you do not buy overpriced accessories, the item is not in stock. Several people have taken this up with the BBB. If you purchased from one of their online stores, please contact the BBB and report them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-06-25

"After reading some of the reviews here I was a little nervous about ordering from this company, but as it turned out I had no problems. The camera I ordered was delivered within a reasonable time, although it took 9 days before they shipped it. The box didn't have any shrink wrap or seal but it certainly contained all components, in new condition, and a proper warranty. I did have to call them to confirm my web order, but while I was asked if I wanted any additional items I did not receive any sales pitch to buy accessories. So all in all my experience with them was good. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site