"I am thoroughly pleased with the user friendly website, price and shipping cost of my item. I will definitly recommend to family and friends!!!"
"Thank you to the Gourmet Depot for their prompt attention to my order. It was an unexpected need when our cuisenart lid broke and Christmas and New Years dinners were looking us in the face. I ordered it as a last minute Christmas present for my wife and it is here in time for New Years dinner! The cuisenart is an extremely important part of the preparation for any meal especially the gourmet meals prepared by my wife. She will now be prepared (as usual) for the holiday meal prepared for our family (including our son, the chef!) Thank you for a fine machine and thank you for your prompt attention to our need."
"Coffee Hopper arrived as planned. Thanks very much."
"This was customer service done the right way. The web site was easy to navigate and find the bread maker parts I needed, the cost was reasonable and the delivery was quick. Problem solved."
"Easy to order, and fast shipping!"
"Great Company to do business with. Service was fast and delivery was on time. Will do business with them in future."
"Very helpful in helping me to find the item I needed. Order arrived quickly and in good order - you'll be who I call/look on line first when next I need some help. THANKS! 100% satisfaction is my experience!"
"The item was exactly as shown in the picture and in perfect shape."
"I was able to quickly find my replacement coffee pot. Although my coffee pot is no longer made, I'm glad to know that I could find my pot. The Gourmet Depot was the closet to my location in the Southwest compared to the other vendors on the East coast. "
"I recently ordered the wrong part for a food processor, and the customer service rep went out of his way to correct the problem and get it to me on time. I then ordered two new coffee pots---they came quickly, no shipping, reasonable cost. Great inventory, great service. They will be my first go-to for future appliances. "
"Dear Gourmet Depot:
I just wanted to write & let you know that I received my Aroma ARC-914SB 4-cup Rice Cooker & although I have not used it as yet - I really like it allot! I have had a small rice cooker - 3 cup for many years & the alunminum pan inside is ALL POCK MARKED & rice sticks to it - but I have loved the SIZE OF IT & the way it cooks rice! So I was extreemly happy to find 'a similar size' rice cooker at your website & was greatly pleased with how easy it was to order & receive - IN A VERY SHORT TIME -the new Aroma ARC-914SB - 4-cup Rice Cooker! IT HAS A LINED ALUMINUM INTERIOR & WITH A BIT NEWER TECHNOLOGY - I AM SURE MY NEW RICE COOKER WILL DO A FABULOUS JOB OF COOKING OUR RICE!!
It was GREAT DEALING WITH YOU - I EVEN CALLED YOUR 800# with several questions & was treated ROYALLY! Again, Thank You for your service!
Sincerely Karla Hall"
"My pressure cooker is as good as new again. The sealing ring arrived in good time and exactly as ordered, and with free shipping the price was very reasonable. "
"Top drawer. Speedy, efficient service. Arrived 3 days after ordering. Thanks TONS.
The Braun rep in the Greater Seattle area (Action Small Appliance) has outlets both in downtown Seattle and in Downtown Bellevue (a suburb), and both are managed by notoriously surly gentlemen (must run in the family genes) who are impossible to communicate with and downright rude (See Citysearch reviews, "Worst service in Seattle", "Abrasive,", "Caller Beware," "Worst customer service." Insiderpages and Yelp reviews echo same sentiments). Discovering you has been liberating!
Roger G. O'Brien"
"Finding the site and the replacement part for my coffee maker was very easy. Instructions were clear, email updates helpful and delivery was very satisfactory.
Recommend The Gourmet Depot.
Thanks"
"Good, easy to use website. I got my part within a week and it works fine."