"Called for warranty service and was referred to website -referred to email. After one month of "games" (send receipt, original box, etc) no exchange or refund received or reply to email inquiry. We spent over $200 with this company! Filed mail fraud claim with US post office."

"The retailer has no lifetime warranty. His product is junk. He does not provide any service to his customers at all. WARNING do not buy from this company. He sells damaged products, missing parts, and is truly not a wholesaler."

" Got glasses and xtra lens at no charge."

"I bought some video glasses from him at a gun show on April 21. They didn't work when I charged up the battery. Took them back, he was very obliging in front of other customers. Exchanged them, went home and same problem. I sent them back by USPS delivery confirmation, he got them on April 27. Never heard from him, finally he answered my e-mail from his web site and wanted delivery conf. #. I sent that to him and he said he would refund my $100 and send it out on May 17. Never got the money and he ignores my repeated e-mails. He sells video surveillance equip. and stun guns on his web site. He also is at gun shows in California, Arizona, Nevada. Beware of doing business with this guy...Paul Adams, Krazy Kool Joint "