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Verified
5/5

2009-12-10

"The Lens Depot is Excellent. Great personal service. Great products and on-time delivery and service. I have no complaints and just great heart-felt praise for them. Oscar is great."

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Verified
5/5

2009-12-03

"The LENS DEPOT is AWESOME!!
Their service is sharp as a tack - delivery was on time and the product was exactly as ordered. Their online process is easy and their pricing for rentals is extremely reasonable.
When I called, Oscar was very friendly and helpful. I had a dire situation where I was leaving the next day on a vacation photoshoot and discovered that my Canon EF 70-200 f2.8 lens was not working. I received the same lense from The Lense Depot the next morning working like a champ. I even rented another specialty wide angle that made for some great extra shots.
The lenses came in a well packed box and were clean of any fingerprints and debri and working like new. The return label was inlcuded and better yet, they don't charge for the day of delivery of drop-off.
I would use The Lens Depot again in a heartbeat. Highly recommended.
"

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Verified
5/5

2009-12-02

"Excellent Customer service! Everything came when they said it would. Email communication was prompt and personal. I knew I was communicating with a person and not a machine, so I felt comfortable to actually ask questions rather than just not say anything and possibly get something confused or wrong on my part."

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Verified
5/5

2009-12-02

"Great service! Highly recommend. The equipment I rented very well kept, it looked new to me. Very professional people. If I don't get my lens fixed on time I will be doing business again with TheLensDepot.com.

Oscar you guys rock! :)
"

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Verified
5/5

2009-12-01

"Customer experience was a pleasant one. Lens was reserved and was available as promised. Very friendly and courteous. Will do business with them again!"

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Verified
5/5

2009-11-19

"If you are in the market for a lens rental company look no further then The Lens Depot. Glass is in pristine condition arriving in a secure pelican case. I can't say enough about the communication and helpful service Oscar and Magda provide. I wish every company would heed their approach to business which is to make spending your hard earned money enjoyable."

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Verified
5/5

2009-11-17

"I have been very happy with the equipment. Customer Service is quick and very pleasant to work with. Have used this company more than once - keep coming back for more!"

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Verified
5/5

2009-11-03

"The best camera lens rental company I've found. The best prices and the customer service is the friendliest and most helpful I've ever come across.
Thank you LensDepot!

"

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Verified
5/5

2009-10-29

"I loved the camera that I rented and the people at lensdepot.com were really friendly! The pick up location was easy to find and the transaction was quick! I'll definitely recommend this company to everyone I know!
Thanks so much!!
kelly bradford
"

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Verified
5/5

2009-10-20

"My first experience with the LensDepot.com was fantastic. I did a lot of research and found them to have extremely competitive rental rates. With respect to customer service, Oscar was outstanding. Communication was excellent; I received the correct equiment when promised. I accidentally returned my 1.4x teleconverter with their lens. Oscar promptly FedExed it back to me. The people at the LensDepot.com are first-rate. If you're in the market to rent Canon or Nikon gear, look no further than the LensDepot.com. "

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Verified
5/5

2009-10-20

"I rented a Nikon wide angle 14-24mm f/2.8 for a job. The lens was in great condition and available at an affordable price. In addition, The Lens Depot provided great customer service. I plan to rent again in the future. "

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Verified
5/5

2009-10-17

"They were very friendly and helpful. I was able to get exactly what I needed. It was so simple and affordable. Equipment was in great shape. I look forward to renting from them again. I absolutely recommend their services. I really hope they get the new Canon 7d. I so want to rent that body before I decide to buy it. "

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Verified
5/5

2009-10-16

"My highest recommendation for TheLensDepot.com. I never take the time to do reviews, but actually asked for the opportunity here. I recently rented a Canon 24-70mm 2.8L lens for a trip to Italy from TheLensDepot.com and was shocked at how easy and inexpensive it was. I had expected a huge chunk of my credit card to be on hold while we were in Europe. It was not. I expected a lens that showed considerable wear. It did not; in fact it was a gorgeous copy. I expected it to be unreasonably expensive. It was not. I expected a mandatory very expensive insurance policy. They did offer insurance and I took it but it was not expensive at all. I worried that the lens might not get to me before the trip. It arrived exactly on time. Rest assured that the next time I need to rent a lens it will be from them. The cost was low, the communication was great, and the equipment was pristine. I have decided to buy a copy of the lens I rented, but think I will be using them soon for a ring flash. It is nice to be able to rent and try it out before shelling out the high dollar to buy. I cannot say enough good things about Oscar and his staff. If they dealt with all of my worries as easily as they did, the average customer should have an even better experience- if that is possible!"

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Verified
5/5

2009-10-15

"THis is a great company to work with..the price is right, they were on time with everthing and when the dates of my trip changed, they were very flexable. I highly recomend working with them!"

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Verified
5/5

2009-10-15

"Excellent customer service and equipment. I would definitely rent from The Lens Depot again."

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