ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-07-26

Excellent Customer Service

"I recently had an issue with an order from the Merchant Equipment Store. The team resolved the issue quickly and efficiently, ensuring that my concerns were addressed and providing a satisfactory resolution. I am very pleased with the fast outcome and the exceptional customer service I received.

Thank you, Merchant Equipment Store, for your prompt attention and excellent service. I highly recommend this company for their commitment to customer satisfaction.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-21

Great Value

"I am so glad to find this equipment store to buy the FD150 for our small business. It is exactly what we needed to replace our old one. Not only they were informative on the phone, but we also received the machine in a few days; much sooner than expected. The new equipment downloaded current program just like expected. The price has been the most competitive and will use this company again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-26

Just what I was needing

"Product was a bit slow to arrive but they are in perfect working order. Very Satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-10-20

No tracking

"No one answers the phone
No replies to email
No tracking

Very poor customer service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-15

on time delivery

"good price , shipping price reasonable "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-20

Good price, fast delivery

"Good price and fast delivery "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Great

"Sales personal are awesome!! "


Verified
5/5

2023-05-31

Speedy Service

"Easy to find the product I need, great price and speedy shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-02

fast and easy

"wow. seamless order and transaction"


Verified
2/5

2023-03-23

Too soon to rell

"I don't like to be asked about performance prior to even receiving a product or service. To me it makes no sense to answer now, we have no experience yet. Your price is less than my processor i am an iso with. Get my machine to my place of business with no hitches and I will buy from you again. I buy about "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-09-20

Easy Peasy to place order

"Had termial in stock and ready to ship asap. Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-06-29

Credit Repair

" A couple of weeks ago, I obtained a copy of my scores from the 3 credit bureaus; they were in the 579 range, how pathetic. He says there was no way I could be granted a loan with such a score so he rather introduced me to a credit specialist. In a few weeks, the specialist deleted all items on my report and raised my score to a whopping 791 across all 3 bureaus and I got my loan after 4 days, very excited. fixmycredit @ writeme dot com.

"


Verified
5/5

2022-05-04

Just want we needed

"Just needed a new terminal"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2022-02-11

WRONG ADDRESS!

"The company shipped my order to the incorrect address. The street address is correct, but the city, state, and zip code are incorrect. I am still waiting for my order. PLEASE SEND IT TO THE CORRECT ADDRESS! TERRIBLE UNPROFESSIONAL CUSTOMER SERVICE. THANK YOU!"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
1/5

2022-01-31

No delivery

"Ordered a few items they had a delivery date scheduled on the delivery date I check on the order and see nothing has been shipped. I contacted the company and they told me it is on backorder. No communication about this and it took 10 calls to get an answer on the phone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges