"didn't come with instructions how to initiate"
"I was pleased with my ordering experience online."
"very satisfied, finally I found a store to help me right away"
"I was very satisfied with the courteous and knowledgable interactions that I had with the staff. "
"Efficient + cost-effective + product as described = satisfied customer!"
"There was misunderstanding with processor. I was promptly issued refund. Good Service."
“This terminal is PCI complain, and is one of the newest models on the market. The terminal you purchased was a Hypercom T4220. I'm not sure who told you that it was not PCI compliant, but it certainly is. Here's a link to verify compliance with the PCI security council who governs PCI standards: https://www.pcisecuritystandards.org/popups/pts_device.php?appnum=4-60107
Per our store policies, we charge a restocking fee unless prior arrangements are made. We apologize about the restocking fee, but we received the terminal with no explanation, phone call or email.
Please contact us if you would like to further discuss.
Thank You
Merchant Equipment Store”
"Fast Shipping! Great! Will order from them again!!"
"Quick shipping. I've never had a problem with any of the orders I've placed!"
"Easy to navigate, order, and quick to ship."
"I was very pleased with my transaction overall. Within 5 hours of order placement it was in the system. The equipment was exactly as described and I would definitely order from The Merchant Equipment Store again."
"Easy, quick, accurate: 5 stars!"
"Buyer be aware there equipment might NOT COMPATIBLE WITH YOUR CREDIT CARD PROCESSOR and you will have to return your products at your own expense + THEY CHARGE 20% RESTOCKING FEE FOR ITEMS THAT NEVER BEEN OPEN.
DO NOT BUY FROM THEM THEY ARE NO HELP."
A rep from The Merchant Equipment St, merchantequip, has responded:
“Our apologies about the issue you have with the order. Can you please let us know what the actual problem is, or what exactly was missing? Just speculating here, but if this was due to lack of instructions with a credit card terminal, the reason is that the programming is specific to the bank/processor and the actual application being loaded on the terminal. Buttons and overlays and operation can vary on the same terminal depending on the specific program being loaded on it. This is why manufacturers do not normally have generic instructions with a terminal. Please contact us if you are still having problems with your order.
Thank You
Merchant Equipment Store”