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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-02-03

Great company to deal with!

"I have ordered several times and have had great experiences each time."

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Verified
2/5

2016-01-21

Didn't ship in time

"I bought a terminal with two day shipping and a week later I asked why it wasn't here yet. It hadn't shipped and the rep who emailed me back acted like it shipped already (because he just shipped it). Quality of the product was great. They even offered to give me a full refund (without restocking fee) when I had to get a different terminal because the one I chose was unsupported. This part of the process was greatly helpful. I'll follow up on this review after I've received the replacement terminal as to whether the shipping happens quickly the second time around."

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Rep reply posted 2016-04-12
A rep from The Merchant Equipment St, merchantequip, has responded:

“We're very sorry about the shipping error. Most orders are shipped the same day, but we completely dropped the ball and screwed up on your order. We've taken a number of steps since then to make situations like this much less likely. But, please let us know if the replacement terminal is working out for you or if there is anything else we can assist you with.

Thank You
Merchant Equipment Store”


Verified
5/5

2016-01-15

No Issues

"Ordered the machine it arrived no issues. This is actually the second order. "

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Verified
5/5

2015-12-10

"These people are awesome, friendly problem solvers and great value I might add. Thanks a million. We will definitely do more business. "


Verified
5/5

2015-11-13

"SHIPPING WAS QUICK AND THE ITEM WAS PROPERLY PACKAGED FOR PROTECTION. THANKS"


Verified
5/5

2015-11-02

"had what I wanted, quick ship for the best price around. I will definetly purchase again."


Verified
5/5

2015-09-08

"this was quick and easy..."


Verified
5/5

2015-08-12

"Quick and easy ordering with prompt delivery!"


Verified
5/5

2015-07-30

"Order arrived promptly, in perfect condition, all as it should be! Thank you!"


Verified
5/5

2015-07-08

"This is my second time ordering from The Merchant Equipment Store. My supplies was delivered fast. I am very pleased. I will continue ordering."


Verified
5/5

2015-07-06

"super prices. super quality. super speed. Who said you can't have it all?"


Verified
5/5

2015-06-25

"We received the product we wanted very quickly "


Verified
5/5

2015-06-19

" Hi .. the equipment got here with no problems and is all set ready to go ...

Thank You
Tom
"


Verified
5/5

2015-05-26

"this web is very fast and give good service "

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Verified
5/5

2015-04-14

"Online ordering was quick and easy. Fast delivery. "