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The MotorcycleGuy

3 reviews
1.00 / 5
Sports

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
bparks41
Verified
1/5

2004-08-23

"It's been three weeks nothing
This man is a crook!
Beware"

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sick_boy
Verified
1/5

2004-08-09

"Never recieved the item I ordered and repeated requests for order status or refund have gone unanswered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
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Customer service resolving problems
Customer service making decisions on their own
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hdriders
1/5

2003-07-28

"I placed an order totalling $17.98 through PayPal, who transferred the money from my bank account and to the motorcycleguy.com on April 2, 2003. I started emailing and calling to see why I hadn't rec'd my order after 5-6 wks. I have sent numerous emails with no response. Andy does answer the phone & he had a different excuse every week. After 3 months I began to request a refund instead & have not rec'd that either. I guess my money is gone, but don't send yours too!
DO NOT DO BUSINESS WITH THIS PERSON. He ripsff bikers!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site