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The Overclocking Store UK

5 reviews
4.00 / 5


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Product & services pricing
0.00/5
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Return/Replacement policy:
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5/5

2003-04-07

"I recently ordered at Connect 3D 9500 PRO and an Akasa LED fan with speed control. Since the 9500 PRO was in very short supply at the time, I mailed OCS first to check on its availability. They replied to my mails quickly, and although the 2 items I ordered were eventually shipped separately, they answered all of my questions.

The orders were well packaged on delivery.

Overall a good and efficient service, and I was pleased with the speed of response to queries. They also have an active forum where you can ask Pre-Sales questions and talk to other customers. Also the prices were good, with free delivery. I'd use them again.
"

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Delivering products on-time
Delivering products damage free
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Ease of ordering online
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5/5

2002-08-28

"While not a huge customer i have bought a number of different products of these folks over the years and have nothing bad to say about them at all. Decent packaging, products always arrive on time."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-07-03

"Absolutely horrible service. No one answers the phone half the time, when I get through to someone, they tell me they'll get back to me (which they don't). Waiting 3 months on products. I never complain, I've dealt with bad companies before but always give them the benefit of the doubt. But nothing about my dealings with "OCS" has gone well. Received wrong products. Received only half the order. The rest? Never arrived. Was told several times it was shipped when it wasn't. Have now finally bitten the bullet and asked for a refund. Avoid. Time will only tell if I do actually get my refund."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-04-10

"Only great experiences so far with this company, touch wood :) They seem far far more focused on customer satisfaction and providing a decent friendly service than other companies who'll *cough* OCUK *cough* remain anonymous.

Only ever bought fans and PSUs from this company but the correct model has always arrived in one piece via cheap and fast delivery.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-04-04

"BRILLIANT service - never had a problem with them.

Problems with products resolved in record time...

Keep up the good work!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process