"Very friendly people, requested to ship the item a day before its scheduled shipment and they were more than willing to accommodate. This is the kind of customer service that takes businesses to the next level. Pure customer service.. they may not be a Fortune 500 company but in my book, they are as good as any. Really pleased with them and will definitely purchase from here again! Thank you so much guys!

Edit: Forgot to mention Chris Carfagno was the rep I spoke to about the shipment and he was really friendly and nice. Keep it up, Chris! Thanks, again!"

"Excellent warranty service. Fixed my headphones fast."

"This was my second purchase from Sound Professionals. Very satisfied. They shipped timely. Ordering was easy. Order taker was very professional"

"Really nice headset. Worth the dollars!
"

"Fast shipping, great product!"

"I didn't realize it had such a short cord because the picture of the item on your website shows a long cord rolled up, which is what I saw when I ordered. Afterwards, when I looked at the online ad again and clicked on the description (after I received the item) I saw that it was only the 12 inch that was for sale. So I thought it was misleading that the photo showed a long cord. I am very disappointed because it is of no use to me, as the wire is too short."

"They did replace the preamp, which was broken, totally free and without asking me to send the false one back. Thank you very much!"

"The Sound Professionals went out of their way to earn my business. They answered all of my questions via email during their off hours before I purchased. They also included a bonus gift with my order and upgraded my free shipping to a two day express."

"After a week still not shipped, no info it will be shipped or if it can be shipped to my friend as I am from Europe. "

"I should be getting my retrofitted M50's in the mail today. The turnaround was fast and their customer service was very courteous. Would purchase through them again."

"Only reason I didn't give 5 stars is the slow turn around time from ordering to shipping (ordered weds evening shipped Monday) maybe amazon prime has spoiled me. "

"one of the best companies to order from."

"Excellent delivery. Excellent customer service!!!!!!"

"Everything was as promised."

"The product was delivered faster than I expected. Very satisfied with their service."