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Verified
5/5

2014-01-02

"build and modification quality is great! "


Verified
5/5

2014-01-02

"Online order was seamless. Great price. No need to consult with staff for this purchase, but have had very positive experiences with the SP team in the past."


Verified
5/5

2013-12-29

"Shipped quick. Product was beyond expectations. Will buy from again."


Verified
5/5

2013-12-28

"They delivered exactly what was promised fast and well packed."


Verified
3/5

2013-12-28

"The order has not arrived yet"


Verified
5/5

2013-12-27

"Sent the wrong stuff, but it's not that big of a deal because it's almost the same anyways. Ordered the coiled cable with non-locking connector and got the straight cable with locking connector. It still works great though.

Update: They answered my question promptly - the M50 even with the locking connector will accept regular 3.5mm cables without any sort of locking screw anyways, so the order's working great and all is good.
"

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Verified
5/5

2013-12-27

"Great customer service! Replaced a broken part immediately and provided great communication. "


Verified
5/5

2013-12-26

"Would definitely purchase from this reseller again. Very quick shipping and excellent service.
"


Verified
5/5

2013-12-26

"Easy to navigate site. Easy purchase. Shipping was slower, but was during the holidays and I didn't expedite."


Verified
5/5

2013-12-25

"Super Saver shipping took a week, but it was worth the wait! I got on a pair of ATH-M50s with the detachable cable mod!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-12-24

"Awesome product. No loss in sound quality. "


Verified
5/5

2013-12-23

"Good price, fast service...very happy."


Verified
5/5

2013-12-23

"Quick shipping on a quality product at a reasonable price."


Verified
5/5

2013-12-23

"Pretty easy to place order and it came quickly. My husband loves his new headphones!"


Verified
2/5

2013-12-20

"We placed the order on a Thursday, they said it would be shipped by Tuesday with tracking information. It is now Friday (over a week later) and I have no product, no tracking info, and the site says the order is still processing. I know it is near Christmas, but this is way too slow."