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Verified
5/5

2014-07-14

"Quick delivery, exactly what I asked for, no issues at all. Will definitely order from again!"


Verified
5/5

2014-07-13

"Item arrived relatively quickly, although box was a little dented in. Goods are undamaged, however."


Verified
5/5

2014-07-11

"Great transaction. Quick shipment. Item as described."


Verified
5/5

2014-07-11

"I ordered a pair of Audio Technica ATH-M40x headphones with their free velvet earpads and half price hardcase deal. The price (minus the hardcase) was the same as on Amazon, so I figured I'd give it a shot. Before ordering, a friendly chap called Chris helped me by answering a bunch of questions about the products (specifically about the replacement cables for the headphones, which aren't quite available yet, unfortunately).

I placed my order and paid with my foreign Visa credit card, and was contacted by a guy called Daniel two business days later with a message saying that they couldn't accept my payment, and that it had been refunded (the refund appeared on my bank statement two days after this email). I was a bit disappointed, but they do have a disclaimer in their policies and in their checkout process about this, so it was really my own fault.

After a bunch of emails back and forth between me and Daniel (who was really friendly and helpful), and a day later (due to my busy schedule), I managed to pay for my order via PayPal, and Daniel made sure to rush my order so I would have it by the same time as I originally would have, had the order gone through without any issues.

I just received my package today, and everything is as it should be. The package was well padded with little styrofoam Cheetos, and everything is undamaged and working perfectly!

I'm extremely satisfied with the customer service I received both before and after placing my order, and I gotta say I'm a little surprised that they were willing to go through so much hassle for an order as small as mine.

Enough wall-of-text - I'm off to enjoy my awesome new cans! :)
"

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Verified
5/5

2014-07-11

"Delivery was much quicker than I expected. Packing great. No fuss. No muss. Thank you.
"


Verified
5/5

2014-07-10

"Customer service is amazing. The even lower the price from another online store so I can purchase the ATH-M50x from them. Ordered on July 3rd and received them on July 7th. Very fast shipping. "


Verified
5/5

2014-07-09

"excellent response. Shipped the same day as ordered. Will definitely purchase from this vendor again."


Verified
5/5

2014-07-09

"The product seems to deliver. Great price. Fast shipping."


Verified
1/5

2014-07-08

"2 days after my order I got a paypal refund, no correspondence, no explanation, garbage customer service. Will NEVER use this company again. EVER"


Verified
5/5

2014-07-08

"Great Work. Great Timing. Excellent Transaction"


Verified
4/5

2014-07-04

"Buying options could be a bit more user friendly"


Verified
5/5

2014-07-03

"The Sound Professional offered a deal I couldn't resist. I wish they were able to ship the order the very next day, but they were probably overwhelmed with orders. The headphones I ordered came in well-packaged and safe. Everything was in order. I am very satisfied."


Verified
5/5

2014-07-02

"Quick shipping and well packaged. I made a large order and had no problems getting it delivered to my door. Thanks SoundProfessionals!"

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Verified
5/5

2014-07-02

"Recently ordered headphones from this website. As you can see below, there was a problem with applying 2 promotions (via slickdeals). Customer service emailed me immediately and resolved the situation. My box then arrived damaged, and customer service again explained and resolved the situation quickly. My emails were responded to within 12 hours. Great customer service from this company, I would definitely order from them again."

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Verified
3/5

2014-07-02

"shipping took a while and thought the case was included but it wasn't, slightly disappointed. "