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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


5/5

2020-01-07

Bad Communication NO MORE! Great Customer Service

"UPDATE: after my bad review, I was contacted by Sergio in Customer Care. Sergio represented The Store exceptionally well. I was able to get a watch and am more than satisfied. I will and have recommended The Store since dealing with Sergio. LOVE MY WATCH !

FIRST REVIEW: I've been waiting for my Apple Watch to be delivered. Called today and was told my order had been cancelled and no notification. Not only am I highly disappointed, I'm very leery of ordering from The Store again. Customer Support was no help.
"

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Rep reply posted 2020-01-08
A rep from The Store, Support_, has responded:

“Hello,

Thank you for submitting a review with us. I'm sorry to hear you had an issue with this order. We'd like to do everything we can to make this right with you. I'm unable to find the canceled order using the information provided in this review. We've sent you a direct message requesting more information from you. Please respond to the request with the information so we can contact you and take care of this situation for you.

Please respond at your convenience. Thank you.”


Verified
5/5

2020-01-14

very easy

"Provides ample information to make a buying decision"

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Verified
5/5

2020-01-05

Beginning A New Year With A New Approach In Shopping For Deals!

"I'm taking a chance on a great deal offered by The Store. They say they stand by their standards to renew products . I also appreciate the discount and free shipping on the item I chose. Thank you!"

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Verified
5/5

2019-12-24

Eazy Peazy

"Great product description, price. and business model. Hope PC lives up to all 3. Also extremely fast checkout ."

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Verified
5/5

2019-12-14

Awesone way to buy refurbished

"I made this refurbished blue ray with Restore because of the warranty. Newegg offers 30 and 90 day"

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Verified
5/5

2019-12-13

"Chat service was fast and easy."

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Verified
5/5

2019-12-12

Wow!

"Very low prices! I was looking for an XBox One s--this was the best price by far!
"

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Verified
4/5

2019-12-11

"good prince and good products"

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Verified
5/5

2019-12-11

Thank you!

"The store have great prices. The service is impeccable!"

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Verified
5/5

2019-12-11

The Store is THE Store!

"I'll start my shopping here for all future phones and laptops"

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Verified
5/5

2019-12-08

First time Shopper

"First time shopper, prices seemed good... "

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Verified
4/5

2019-11-24

A+ Customer Service

"Tried to purchase on my phone ... got to the payment ... filled in my CC and hit submit ... the screen went to a logo ... and never responded.

I ended up purchasing via my PC with no issues.

Customer support contacted me based on my feedback about the issue ... as shown in the email below.

Overall good purchase experience and great support.
"

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Rep reply posted 2019-12-06
A rep from The Store, Support_, has responded:

“Hello Kurt. Thank you for taking my call today. I'm glad I was able to speak with you today. We greatly appreciate the information you shared with us related to the complications with you order. We'll be taking this information and making sure that our web site developers will address any issues.

If you ever have any questions or concerns. Feel free to contact us through support@thestore.com. Or, you can give us a call at 1-844-427-8673. We'll be glad to address any questions or concerns. ”


5/5

2019-12-06

When I'm wrong, I'll admit it!

"I ordered a refurbished Lenovo tab 3 pro on December 1st. Today is Dec 6. My account said the order was processing. I showed a friend, and they said there was no http before the name, and it must be a fraud. I got nervous because I'd just paid a little over $200 for the tablet and didn't want to lose my money,and I'd been calling the customer service number only to be on hold, and then told to leave a voice message. This morning I did leave a message, calmly stating my name, my reason for being nervous, and asking if they were legit, to call me. I went to do some errands, and when I got home, there was a Lenovo box waiting! Looked just like it would from the manufacturer, shrink wrapped, everything in the box was if it had been bought new! I love my tablet, many thanks to The Store, and my apologies for doubting... I don't believe I've ever written a review more than a few words long, but I owe it to The Store for getting me a product I really, really wanted at a price I can afford, and doing it it FIVE DAYS! you rock! I'll be back for more! "

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Verified
5/5

2019-12-05

"easy, like the free shipping"

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Verified
4/5

2019-11-29

Quick, easy ordering!

"Website seems very explanatory and detailed on product description, warranty (which is very important!) and restoring processes. Ordering is simple. "

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