"Watch was delivered as promised. The web site gave accurate information. The delivery was free and quick."
"received the watch and i am very happy with the whole order process. the very nice packaging came on time and the watch looks just like the picture. i am very pleased with my purchase and the order handling of Watchery. "
"Not good.
I purchaseed the watch on 2/10. On 2/15, I was notified that my watch shipped, and a tracking number was provided. When I went to the tracking location, they had no record of the shipment. On 2/16, I received an e-mail that a full refund had been applied to my account, no further explanation. Then later that day I received an e-mail that my order had shipped. Again, UPS had no information on the tracking number. Today I called the Watchery and they told me that they did not have the item I ordered and the shipping e-mails were mistakes. When I asked about the alternate watch that I considered but did not order, they told me they did not have that one either. In fact they had none of the type of watch i wanted. Very poor response considering their website was effusive about all of the watches they had. Sort of bait and switch marketing."
"Great service - great products! Will definitely use again!"
"excellent...i recomeded the others persons because, show, cost, shop and delivery was the best expiricience in my internet shop..Thank you are the professional internet mall"
"i bought a watch as a gift and just got it in the mail. it's more beautiful in person. i can't wait to give it to him. i'm sure he'll love it. "
"The watch is good, however the delivery is not so satisfied."
"I was upset because I was led to believe that my watch was an automatic and the second hand had the sweep motion.. Its just a quarts.. "
"I found ordering the item and looking for watches easy. However, I have not received the watch as yet and do not know if the quality matches what is shown on the website."
“Joluhrs - All of our watches are new and 100% authentic. If you're not happy for any reason you can return your watch within 30 days. We hope you'll reconsider your satisfaction with us once your item has been received.”
"Received items well packed and in a timely manner. Just made another purchase."
"Perfect experience ,delivered on time ,beautiful watch."
"Excellent. Fast delivery, great and constant communication on delivery of my item....and then the item itself is fantastic. I'll definitely buy here again."
"I order the watch and then was told its out of stock. The watch arrived a week later"
“We hope your satisfied with your purchase - its not often but sometimes a low quantity item does generate an out of stock email should the item arrive right after it's been sold out. Again, we're sorry about that notification and will look to rectify that for future customers - thank you!”
"Great Elegant Watch with prompt service from The Watchery, great bargain price. Thank You The Watchery for bringing this kind of products at best prices customers cab afford.."
"Every purchase I have ever made from The Watchery has been delivered promptly, packaged securely and arrived exactly as ordered. You will be pleasantly suprised by the experience."
A rep from The Watchery, SWIGroup, has responded:
“pikestephenp - We're very sorry to hear of your disappointment. All of our product are authentic, new and have the complete product specs posted on it's page. If for any reason you are not satisfied with your watch you may return it within 30 days. We hope you will reconsider your satisfaction rating and allow us to beat your expectations in the near future.”