"I purchased ping golf clubs from them and they were delivered from the factory to my house.
One of the clubs broke on its first swing and theworldofgolf.com would not answer my customer service e-mail. I called and they told me to pay for the club repairs myself. The person on the phone had an "up yours pal" tone and could not care less about me as a customer. This despite the fact that they boast a 60 day return policy on their website and that i am a customer who spent $1,600 and had a problem with a $200 club.
This is the worst online, experience that i have had. DO NOT WASTE YOUR TIME HERE!!! Go to a real store that will honor their products and treat you like a valued customer."
"Ordered a set of Ping irons and drivers from TWOG. I wanted to save the tax money on the order. Their prices were equivalent to the golf stores in the Seattle, WA area, less tax.
Clubs are custome made by Ping and shipped from their facility. TWOG is just the ordering house.
Clubs arrived on time and without incident. Good email communication. No problems with my purchase. Would purchase from them again."