"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"I ordered a sink, and it turned out to have a long wait time. I was sent details of several others, immediately available. I choose one and my order was changed. The new item was a bit more expensive, but I was not charged the difference. It arrived within a few days, and I am delighted."
"We were looking for a small but usable sink. Saw this one and pressed the buy button. It arrived in 3 days. Seems to be just what we wanted. "
"EVERYTHING IS ON BACK ORDER"
"products ready for pick up on time, great quality!"
"Arrived on time, in perfect condition"
"Why wander through warehouse stores or crowded plumbing specialty show when the bath outlet has great products and prices. "
"Although these products exceeded my expectations. The bath Outlet should advise you what is on backorder while shopping. Mine were backordered multiple dates. Would have selected something else had I known before I placed my order. Once shipped they arrived quickly."
"I ordered a. Small floating sink online for my new bathroom. The process was smooth. The delivery was right on time without any flaws. It was easy to install and it looks great in my nee space."
"Terrible. This is a scam. I did not receive the product I ordered. "
"Called to order bath sink. Charlie was wonderful. Fantastic price, customer service & fast free shipping. Highly recommend. "
" very nice quality and stylish design "
"Ordered a product that showed was in stock.
No status updates.
Inquired about it after a week or two.
Was told it was backordered and would be shipped to me the Thursday of that week.
Thursday came and went.
Inquired again.
Four days ago, was told "in a shipment that is estimated to arrive to us in the next 1-2 business and just awaiting its release from customs. We are currently anticipating the shipment to arrive to our warehouse mid week and is prioritized to ship immediately once received."
No further update."
"The parts we ordered for our shower were well made and very nice looking. Unfortunately one of the parts came in damaged, but the bath outlet made it right and sent us replacement parts quickly."
"Missing screws and any installation instructions, but otherwise a very nice mirror."
"We have sent in a claim but no answer yet."