ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.85/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.66/5
Customer service:
3.96/5
Return/Replacement policy:
3.58/5
Featured Review


Verified
5/5

2021-08-01

couldn't find it elsewhere

"I recently moved. The mover lost my Museum of Modern Art toilet brush. Although this item is part of MOMA's permanent collection the museum gift shop no longer sells it. I was so happy to find it on your website and in a color which matches my new shower curtain."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-01

Very nice Tub Spout!!

"Very high quality product, easy to install. Looked for quite a while online for this specific spout. Local plumbing supply and big box, ie Lowes, didn't have any high quality spouts. Will keep The Bath Outlet on my contacts for future purchases!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-31

Simple folding design. Very strong, however.

"This stool is a replacement for one I got from Amazon. Replaced, because it began to fail from some kind of stress factor. So far this Bath Outlet stool is very promising."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-29

Outstanding customer service !!

"We recently purchased all of our bathrooms fixtures from the website. After our contractor installed all of them, we started using the new bathroom.. Our matte black hose started losing its black finish. I emailed customer service the issue, along with a picture , they emailed back the next morning.(very surprised ). That same day they sent me a confirmation a new part was being sent out and 4 days later it was in my hand ..

I was very skeptical to spend the money I did on fixtures (online) but I was completely surprised they reacted this quick.

I will purchase again for sure !!!.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-28

keeping a promise

"My wife and I live in Northern Minnesota within sight of Lake Superior. Our mail delivery is left to a contracted mail delivery person. We are the last stop on her route. The current handling of the US Mail nationally has slowed delivery and some days when there are supposed to be deliverys there are no deliveries at all, thanks to the decrease in personnel. The very helpful gentleman from BathOutlet checked our location--which is rarely done by other merchants--and said our delivery might be delayed a day or two because of our location. We received a confirmation that our order was mailed shortly after our telephone purchase ended---also a quickness never before experienced. And the delivery was made right on schedule. You can be assured that Bathoutlet will be first if any future bathroom accessories are needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-28

As advertised

"Fast delivery, beautiful fixture"


Verified
5/5

2021-07-27

Great product and fast shipping

"We ordered a shower head and sprayer combo from The Bath Outlet, because they had the best price and shipped it out ASAP. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-26

Excellent, fast customer service

"I ordered a shower system and it arrived the very next day! That's even faster than Amazon! Then I decided to change things up and return it for a different model (totally my fault) and the return was a breeze. I placed the order for the different shower system a couple hours ago and it has already shipped, arriving tomorrow. I haven't actually installed anything yet, but so far so good "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2021-07-26

Shipped without all the parts

"This was a time-sensitive install. It was shipped without all the necessary parts. Now I have to wait until MID-AUGUST for one lousy piece. They should NEVER ship without all parts or AT LEAST tell you that some parts are missing so you can order somewhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-25

Excellent

"Excellent experience with the company."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-25

Back Ordered

"Shopping experience was excellent. Ordering was straight forward. Back ordered delay was acceptable under today's conditions.
The product met expectations. Installation instructions went missing, but still easy enough for a non-professional to handle.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-24

Love Orange.

"I actually bought this for my wife, the service the communication and packaging were AWESOME this company knows what there doing great shopping experience.

Thank you....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-23

Color Pops

"Ordered the orange acrylic soap pump and blue soap dish for my newly renovated modern bathroom. These pops of colors perfectly accessorize and give the room an element of funnish glam. Luv the look!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-21

Great Customer Service

"I had an issue with the functioning of a specific item and it was no problem to get replacements and they arrived within 2 days! I have had the pleasure to work with 3 different employees at Bath Outlet for various purchases I've made and all have been excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-17

Excellent service

"I found what I needed and received it quickly. High quality and very reasonable prices."