"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"We ordered two towel bars and a toilet paper holder. Not only did they arrive the next day but the products are beautiful, well made and packaged magnificently. We will surely order from The bath outlet again."
"We had a customer who wanted a custom sink and Thebathoutlet.com made it quick and easy to serve our customer. "
"Items arrived on time and as described. "
"No complaints. Everything about the experience was great."
"I was so happy with my recent order with the bath outlet. I received my order earlier than I thought I would and the quality was excellent. "
"I am managing a commercial building renovation with 4 different bathrooms that needed good looking sinks that were ADA compliant and would just hang on a wall. I ordered the perfect sinks and they look great in my building and every potential tenant compliments us on the style and look of our bathrooms. Out of 4 sinks I had 3 different sizes. One of the wrong size sinks was mounted but worked where it was placed, but it created a need to exchange one of the others that had to be an exact size. The customer service team at The Bath Outlet was responsive, flexible, and very nice. This will be the first place I shop for any fixture needs in the future. "
"I purchased many new item from this website. I needed to return a few and although they don’t have free shipping for returns it was an easy process. Company Should offer free shipping for returns especially since their showroom is closed due to pandemic."
"High quality product, worth the price."
"Thank you for wrapping your products so well. Can't tell you how many times things I order from other companies get damaged!"
"Great quality speedy service"
"Redoing a bathroom and found the wall mounted soap dispensers, cup holder and a tissue holder all in shiny chrome ~ love them"
"I was not expecting! Good quality,great price and fast delivery!"
"I have none yet. No shipment.
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"Had a magnifying mirror that I couldn't find elsewhere. Shipped quickly."
"Very happy with the sink. Order process was quick and efficient. "
A rep from Thebathoutlet.com, TheBathOutlet, has responded:
“Dear Valued Customer,
Thank you for taking the time to write an honest review! We sincerely apologize for the unexpected backorder on this product due to manufacturing and shipping delays. We are working to receive this item as quickly as possible so we can fulfill your order promptly.
We will certainly continue to keep you fully informed on its arrival/. Please do not hesitate to be in touch if we may further assist. Stay well and take care!
Sincerely,
TheBathOutlet Customer Experience Team
cs@thebathoutlet.com
1.877.256.1645 M-F 9am-5pm EST”