"I have dealt with the chain gang for over 20 years now and have NEVER had a single problem with them. Never used jewelry that is for sure. They even exchange stuff when I order the wrong size. Everything comes in a heat seal bag so that you know it has not been worn or tampered with by anyone else, and I have found thier quality to be far superior then any of the others out there for the same or less money. Thank You Chain Gang"

"after sending a used item (or at least it looked like that, with some scratches on it), i was offered to send back the item for a refund.
when the refund arrived, after almost three weeks (they needed to check the items) only partial refund was made (as they do not refund shipping)"