"I ordered a PowerTap wheelset and there was some sort of shipping mix-up/delay with the factory. But Shaun stayed on top of it and got it straightened out. Superb customer service. I'll be doing business with them again for sure. "

"The folks at The Cycling House have been stellar in helping me purchase wheelsets on 2 separate occasions. They worked with so that I got a great deal and have been super responsive/friendly in helping answer information inqueries during the buying process and in helping facilitate a warranty fix. Unfortunately, they carry a limited selection, but if they have a product you're looking at, I'd seriously recommend you consider them."

"Just fine. Order came in just as advertised/promised"

"The price was right, the response time was excellent, the shipment was fast. Overall a very pleasant experience."

"Fantastic experience and great follow up. Have commented to stay in touch to make sure the bike (Look 675) has met expectations and performing as expected. I'm not sure how an online shop could offer better service. "

"Friendly help over phone-even though the person answering was on a bike tour. Prompt delivery."

"seriously guys great service and i am really happy with their customer care service"

"Did not buy today, but Cycling House was SO helpful in answering my questions, that Id like to make a purchase from them in the future. Thanks Cycling House!"

"Awesome customer service! Highly recommended!

A+!"

"I Had A Great Experience With TCH. I Bought A Look 675 Through Them And Shaun Was Extremely Helpful With Various Options And Suggestions. I would Definitely Recommend This shop To All My Friends And Hope To Do One Of Their Training Camps Someday."

"My second experience buying HED wheels through TCH was as easy as the first. Shaun is delightful to work with, and pricing is great."

"Very responsively , helpful and friendly "

"The cycling house has been more than helpful. I bought my first set of carbon wheels from them, and they answered all my questions and concerns. Their customer service was excellent and always answered my emails and phone calls. I recommend them to anyone and will be doing more business with them in the future! A+++"

"I searched the web for the best price for a PowerTap G3. Not only did TCH have the lowest price available, but there was free shipping, no tax plus a free add on. I thought the free add on sounded too good to be true, but it was for real. Their communication and customer service is top notch. Since this deal worked out so well for me I will be placing another order for another PowerTap hub this week."

"This is hands down the best bike shop I have ever dealt with. Yes, you may think this is over the top, but I'm serious. Their customer service was impeccable, they were extremely knowledgeable about the product, they kept in close contact through the order process, and they delivered an excellent product. I mean, this is about as good as it gets in the bike business. My only regret is that this isn't the shop just down the street from me. So, in conclusion, if you are thinking about buying through the Cycling House, stop thinking and just go for it!"