"Nothing really negative on their end, fast shipping, everything in stock. Only negative, sigh, and I know it's not their fault, but I was unaware California collected sales tax from Washington state (7.6%) so it adds up.
I will buy the product from Chewy.com in the future, which does not collect sales tax, and has slightly lower prices. But the product is good, and they'll sell their product one way or the other."
"in a day and age when it seems customer service is dead, this company goes above and beyond. not only were they super helpful, thorough and prompt, but they were compassionate and caring about the needs of my pet and a health issue we are going through. we even received a hand written note of thanks with some coupons in the mail shortly after. they've certainly earned a customer for life!"
"The Honest Kitchen is a wonderful brand. Very high quality food that you can prepare in a short amount of time. My puppy can't get enough of The Honest Kitchen's grain free foods and proper toppers! "
"I have to say I first received this food thru a friend and since my great dane is extremely picky and hard to keep weight on this food has become his saving grace. It's a little pricey but totally worth it if you have a pup that is a picky eater. Thank goodness for this food. It has made such a difference for my big baby. Thanks again ❤"
"I had been purchasing The Honest Kitchen products for years at my local pet store because of its high quality, ease of use for mixing/feeding the food and value. I then decided to become a member of the Concierge Club online and have been pleased with the special offers and convenience. Their Concierge Club Manager, Chris, has been wonderful and helpful ! Thank You!"
"My dogs love the sample packets I mix with their food, easy to order, and they ship really, really fast I never worry about this product, good healthy ingredients. "
"After 1000$ in medical bills with no explanation, we switch our Molly s food from kibble to embark, and all medical issues cleared up! She is thriving!"
"I have 3 cats and unfortunately none of my cats eat it... "
"Easy online ordering, prompt arrival, and my dog love some the product -- win win win all around!"
"Love their products they're the most healthy option in the market."
"The product works very well and shipping is quick. The only complaint is that the packaging is deceiving. The containers are only half full, and shipping adds almost $7.00 to the cost. Paying almost $30.00 for six ounces of product in a 12 ounce container makes me feel disappointed every time. However, it is the only product I've found that actually stops my dogs' horrible gas. "
"If you're used to Amazon or Chewy.com this is not for you, nor worth the points accumulating. I cancelled my auto shipment and went back to Amazon and Chewy.com."
"Title says it all for this excellent food"
"I really enjoy their products for my dogs. It's a little costly BUT so worth it. They are rarely sick and they have a great fur coat. Everyone comments on their skin. I believe it's because they are getting nothing but the best ingredients. "
"We recently adopted a rescue dog. Skin condition was terrible as well as excessive shedding. Trying the Honest Kitchen has made a huge difference."