"I still haven't received my order. Its been 7 days and i live 50 miles away "
"Website is easy to navigate. Customer service reps are friendly and helpful if you have a question on concern. Food is worth its weight in gold. Love this company! Love this food!"
"My dog loves Honest Kitchen. Their products are good and their website is easy to navigate. And their customer service is fantastic!!"
"I was interested in purchasing a trial size of the Preference Base Mix for dogs - unfortunately this product is not currently available in 4oz trial size.
The Honest Kitchen customer service associate that corresponded with kindly offered a 50% discount off a 3lb box, as an alternative to a trial size.
This gave me the confidence to order, and my package arrived (to Honolulu, Hawaii) much more quickly than expected."
"Honest Kitchen is so yummy and healthy and fabulous I want to mix a bowl for myself when I make Iggy's meals."
"I love that I am able to order online and set auto-delivery dates! Makes it so much easier for my busy schedule and I won't have to worry about my dog running out of food. I also appreciate the rewards program online because I am horrible at saving receipts for the program in-store haha. PLUS, I never have to worry about limited or out of stock flavors that my dog may like when I shop online vs in stores."
"Overall, great company with great service...shipping takes longer than what is posted on the website. "
"Very knowledgeable about the products and the benefits to the animals
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"The Honest Kitchen provides great quality pet food along with outstanding customer service. I've had many questions regarding the preparation and feeding of their products. My email is always acknowledged and answered thoroughly and in a timely manner. "
"Very easy to select the food from the website. Shipping was fast! The packaging was excellent."
"Fast shipping, seems to be good quality food. The one suggestion I would make is to have all foods available in the 2 lb size. Those who deal with food sensitivities don't want to purchase a large quantity when trying new foods, in the event most may be wasted or passed on to others."
"Not only is The Honest Kitchen's products high quality, their customer service is excellent. You may pay a little more than other premium brands, but I feel more confident with that fact it is "human grade". I am on a repeat discounted and can change or add anything with the personal help from Chris with their concierge service.
LillyBelle was a rescue with so many issues from neglect for so long, but now she is happy, healthy and I believe will live longer by continuing to use The Honest Kitchen for my food care needs. Thank you!"
"I've tried one sample packet with my dog. He tries a taste then won't eat it. I offer his old food and new food in order to transition and he eats up his current food which is meat and Primal brand. We'll try the beef flavored packet today."
"Delivery was fast and food quality excellent."
"This company has great customer service and shipping was quick"