"Don't order from these guys if you're in a hurry: it's been a week and I'm still waiting to get my order delivered!!!"
"Exceptional customer service. I ordered a fan for my laptop and it failed after 10 months. I ordered a replacement and Dan called me and offered to give it me for free. I will defintely order from them again in the future."
"ThermalFX is definitely an excellent vendor. The fan I ordered arrived promptly. Their hours are supposedly Mon-Fri, but I called on Saturday and the owner Dan answered the call and was very willing to answer my questions. Very knowledgable guy. I am a satisfied customer. I would definitely recommend them to others."
"I'm used to unpleasant online transaction experiences, so ordering from ThermalFX is a welcome surprise. These guys are prompt and helpful, and I order only from them. Don't hesitate to call with questions- you go directly to a human, and a very helpful and courteous one at that. great experience all around, and I can't recommend ThermalFX enough."
"Top notch products, service, and shipping. Ordered three 120mmx25 Sanyo Denki fans and some adapters. A+"
"Thermalfx is #1 when it comes down to customer support and shipping something you really need, and ThermalFx does so with great care and speed.
Excellent vendor!
Silversinksam -Overclockers.com Staff-"
"Ordered on Sunday and received on Wednesday from the other side of the country. Only ordered a fan, but came both bubble-wrapped and in a cardboard sheath! That's service!"
"Great customer service and attention to detail. Dan answered every question and truly seemed to want my experience to be positive. Great company."
"Great customer service and selection. Order arrived quickly with great packing but had wrong Y-adapters. Contacted seller via email and he quickly responded (less then 2 hours). They appologized for the error and shipped me out the correct adapters and had me keep the wrong ones.
I would and will do business with ThermalFX again. Very satisfied customer."
"I ordered some hard to find Panaflo FBK 120mm fans and grills from ThermalFX and it was a great purchase. They were in the process of upgrading their site that day so I had to wait a little bit but Dan was great. He responded to emails and everything went well."