"When I phoned, I didn't know what I needed or what size. The gentleman on the phone was friendly and very helpful. I told him I needed it all right away and he got it ready for shipping that day. I received the package when he said I would and it was exactly what I needed. I haven't yet turned it on as my floor is not finished yet, but I can't wait to try it. Thank you."

"i called them with questions about the product & the office was closed so i left a message. Customer service called me back within the hour , answered my questions & ordered the product. The shipping was very quick, i had the product within two days. Thank you!"

"Very quick response, Thanks "

"Doug Hermann has been extremely helpful to me as this us the first time I have installed thermosoft products. I have been impressed with the willingness of the organization to make things simple for us, we appreciate that!
Based on my experience, I would use thermosoft again and would recommend thermosoft!"

"Everyone was very helpful and answered all of my questions.
Shipping was very quick."

"This is the third time I've used ThermoSoft for my radiant floor heating projects and I've consistently received top notch service.

Bob in sales has assisted me on several occasions to clarify each step of the process: from ordering the correct products for my layout to installation. Thank you!"

"Our experience with Thermosoft has always been very positive, our rep Doug is always friendly and helpful , Tech support always resolves any issues we are having quickly. We fing the heat mats we use to be very user friendly."

"I will be installing the floor heat in about 4 days. I am sure it will install just as easy as other floor heating systems of similar style. as for ease of ordering I am very satisfied. I was looking for the same type of thermostat that I installed in the homeowners other bathrooms. I made one call the representative new what type I was looking for, I ordered it, ordered additional heat mat on a Tuesday and I received it on Thursday.....I will be shopping at thermosoft in the future.......... thank you dennis"

"My sales rep was helpful and knew the product well. He made a few suggestions that actually saved me money. "

"Awesome product and people. Great customer service. They'll walk you through everything you need with no pressure and have great follow up."

"Quick and easy as usual. Always a pleasure. Great customer service. Pleasant and knowledgable. "

"Will definitely order again "

"Customer service was great, and they gave me a good deal on their products. Shipping was free and fast. "

"Fast shipping great service !!!"

"anthony at thermosoft is my GO TO GUY. He has helped me with my 3rd radiant underfloor heat system, and knows his stuff!!! Don't even bother with any other company. mkl, 3 time user."