"I was very pleased with the salesman and the service he provided. The materials arrived without incident. Thank you!"
"Customer service was excellent. I've purchased with thermosoft about 5 times and never had issues. Thank you"
"Sales person knowledgeable and quick delivery "
"Very prompt and efficient service, received product the next day."
"The service tech engineer was extremely helpful, prompt and knowledgeable about the replacement OJ thermostat, and directed me to a reputable distributor that provided the same professional and prompt assistance and delivery! I received the new thermostat in less than 3 days and I was once again very impressed with the quality of the OJ product!
Thanks!
Scott Horner"
"Excellent Service, very helpful"
"Customer service was absolutely great with helping a novice like me with the product purchased. Extremely helpful"
"Bob was able to answer all my questions and a better price than advertised online. Thank you."
"excellent product anD pricing very satisfied"
"Top rate service and products. Anthony worked hard for me to make sure I was completely satisfied. Will give them my future business!"
"I have purchased thermosoft floor heat three separate times and I have always been impressed with their customer service.
Quotes have always been extremely timely, orders the same.
Price has been good, quality of the product great, my customers love the feel of warmth under-foot.
I have delt with Bob Kraft on all of these occasions , he always goes the extra mile to make it pleasurable experience.
Thank You
Scott Bourbon, President
Bourbon Construction"
"Excellent customer service "
"started out it was going to be shipped late; david (ext.19) handeled the situation superbly, & got the mats to us on time for the tile installer . they work great under our bathroom slate tile floor & they were less expensive than other brands . pls. give david a special thankes from us for the extra effort. "
"My account manager, Bob, walked me through the whole purchase. He helped me configure the design of how the heating would be laid under our tile, explained and pointed out some key points of the install, and helped me pick out a thermostat. He also made himself available if there are any questions during the install. Great service. I never would have been able to do this on my own."
"The customer service repesentative was very helpful and listened to what I wanted. He was very helpful! I received my order within 4 days of ordering."