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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-27

"Bob Kraft was extremely helpful and knowledgeable about the product and installation. He made everything very easy."


Verified
5/5

2013-08-22

"Ordered by phone, talked with Bob Kraft, got good information,
made a decision, received the product in good shape and time.
"


Verified
5/5

2013-08-19

"The sales person was very knowledgeable and helped me
to get the correct sizes, that will work for this job.
Vincent Electric, thanks you for a great job.
"


Verified
5/5

2013-08-17

"Both sales and tech very cordial and helpful, especially in trying to help me repair damage that I accidentally did to the product."


Verified
4/5

2013-08-14

"would be completely happy if the price was a little chaper"


Verified
4/5

2013-08-14

"While the salesman we spoke to on the phone was extremely helpful and we received it within a week, we were somewhat surprised that $600.00 worth of floor heat arrived in a 1'x2' box. There is little or no pad with this heating system. We have not installed it yet, but time will tell."


Verified
5/5

2013-08-12

"Service was excellent! Mr. Anthony Lavit was very helpful and knowledgeable about the products that I needed. He was prompt and efficient and very helpful. Due to an error on my part, I had to return some of the order and replace with the correct items. Mr. Lavit was readily available and immediately responded to my request for assistance. He guided me through the return process and RMA request was dealt with effectively and efficiently. My replacement products were shipped immediately and arrived as scheduled with a few days! Thanks to the nice service received, I plan to order more items for my next project. Thank you!"


Verified
5/5

2013-08-07

"Information on product was very helpful, ordering was made very
easy, and arrival right on time, I am very please with this company
and would recommend it to everyone. Thanks!
"


Verified
5/5

2013-07-31

"Who knew floor heating could be so easy and so economical?! At least it is as long as the floor is already torn up. It's better than I imagined it would be."


Verified
5/5

2013-07-19

"Very well. Very Good!!!! I like to buy local, but the internet purchase was a good as local service."


Verified
5/5

2013-07-11

"quick delivery,have not installed yet"


Verified
5/5

2013-07-03

"Good price,fast shipping.
Thank you
"


Verified
5/5

2013-07-02

"I was very satisfied with the service I recieved from Robert Kraft he was more than helpful to me as I knew absolutely nothing about Thermotile. He was quick with response time and got me what I needed. I recieved my delivery exactly when he said I would. Thank you "


Verified
5/5

2013-07-01

"My contact was with Bob Kraft.
Bob was very professional and very helpful. He talked us through the whole order.
I own my own business and a man like Bob is hard to find.
He said that he would ship my order the same day and in just a few days it was delivered.
I have not installed the floor yet, but I look forward to an easy application.
I know that I can call Bob with any questions that I may have and any problems will be addressed.
Thanks.
Joe Randazzo.
"


Verified
5/5

2013-06-28

"my dealings with thermoSoft (Bob Kraft)have been exceptional He's professional, helpful.I had to make an exchange because of MY error Bob called me back within 20 minutes and walked me through the process.Its rare today to get that kind of help and service, especially when ordering on line.I would definitely do business with Bob/ThermoSoft again"