"We are happy with the product except for the actual length of the rolls were over half a foot shorter than they said they would be. This was a little disappointing since the heat doesn't radiate that much to make up the difference. "
"Quality of all items looks very good. Instructions helpful. Nicely packed and shipped on time"
"Great customer service, great product. Installed in less than 4 hours. "
"Fast effective support and delivery. "
"My sales rep., Bob, was knowledgeable and helpful. We haven't installed yet but I believe that we will be very happy with the results.
"
"Called on weekend, and got great service. Answered questions, and helped me with my order. The order of 8 boxes arrived promptly. This is my second order and will continue to do business with company."
"The salesman was very helpful and knowledgable and the delivery was fast. Thanks"
"My contact was Doug Hermann and he was excellent. He listened to my request and questions and made superb recommendations and why I should go with the products he suggested. We have had a couple of family issues that have put our project on temporary hold, but, will get back with Doug shortly. I have already recommended ThermoSoft to two other families and our contractor. Thanks for the great service and product line. Nothing else compares to the quality and the support available to us Do-It-Yourselfers.
Frank"
"The initial consultation was very helpful. The mat and thermostat arrived promptly, with all instructions for the installation and use.
It was easy, breezy and now I enjoy warm tile under my feet.
Thank you!"
"Yet far I am satisfied with everything "
"Good job all around! They were very helpful on the phone and the items came right on time."
"Anthony was very personable and took great care of our needs!!"
"Great service, quick delivery."
"I have bought floor heat from Thermo Soft for seven different installations. Some are now 4 years old and this recent purchase was for three areas. All parts arrived within a couple of days and met all my expectations. Great company and I am return customer and have recommeded Thermo Soft to several of my friends."
"Got what I ordered, when they said I would, at the price I needed, with pleasant and knowledgeable customer support as needed. Thanks"