"Delivered promptly and was very helpful on the phone when placing the order. I would recommend them to anyone that might be thinking about heated floors. There product works great. Ricky"
"Bob Kraft was outstanding!"
"The rep (Bob Kraft) worked with me to get an accurate needs assessment. He made recommendations. He made me feel comfortable with the process and that I could get it installed correctly. He was accurate with the expected receive date. I would order from Thermosoft again."
"I did my research and pretty much knew what I wanted before I ordered however the rep gave me some guidance so that I got what I really needed. He was also able to clarify the differences between the thermostat options AND he saved me some money over my original product selection. Great service. "
"We're very satisfied with the sales rep who answered our questions and advised; very satisfied with the ease of placing an order and the timely delivery; however, the product has not yet been installed. "
"Ordered over phone and person was very helpful and patient. Have not installed product yet. It should be done in 2 weeks hope product is as great as service"
"Bob Kraft reviewed my floor plan with me and explained things and got my order right. The parts came within a few days. I was happy with it.
Thanks,
Ellis"
"tahnk for all of your help"
"I called on a sunday and the representative was very helpful in my selection of components that I needed for my order. Product was delivered on wednesday. This is the second time i have used ThermoSoft products so i am aware of their high quality products and would highly recommend them to anyone. Also their prices are great."
"Gentleman on the phone was knowledgable and helpful. Product arrived on time and can't wait to get it hooked up!"
"I was looking to warm my stainless soaker tub, which is not the intended or typical use for their product line. Bob walked me patiently through all the specs and assisted me with configuring products that would work best for my a typical product usage. He was beyond patient with our needs during a busy Holiday time. "
"Quick service, thank you."
"Installed this on a concrete basement floor with engineered bamboo. Took a while to heat up at first but works like a charm now."
"Everything about it was great including sending new thermostat!!"
"Extremely helpful and patient, since I was certainly a novice. Many theanks"