"sales person was helpfull and product came when I was told,have not installed yet,still putting down backer board."

"I went to them last minute and asked for (3) 7' lenghts. They shipped 1 7' length and a 20' length and told me to make it work. The 20' was more than twice what the two 7' would have been."

"Excellent, knowledgeable sales staff."

"Great sevice, lots of options for my job"

"Good service from the on line staff."

"Awesome staff. Always there for any issues. Felt like a real company with real people
Thanks Bob!"

"The sales rep was very helpful. Provided a direct number, which I used after the prompt arrival of the products. Again helped me understand how the product was right for my situation. Not yet installed, but if installation goes well & it works well, you will get additional customers from the flooring installer."

"knowledgable agent I spoke to on the phone."

"There sail person was excellent. "

"The delivery has allays been left on my porch. this time they need me to sign for it. don't like it that way. "

"So far so good. Product arrived, phone ordering was very easy.
Looking forward to installing this material now."

"Very easy to order had the product the next day"

"Bob Kraft couldn't have been more attentive to my needs."

"I had a very positive experience with Thermosoft. They were helpful when I bought the heating mat and when things didn't work out for me to have it installed they were helpful in helping in the return process with no hassles . I was in impressed with their customer service..other companies could learn from their policies."

"All I can say is great. Great product, great price, great service, great results."